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November 2023 by Patrick Butler
Keith is knowledgeable, courteous, professional, and honest. J&M is my choice for my vehicle maintenance needs.
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November 2023 by Marcos Griffin
J&M Auto Service provided first class customer/auto repair service. @ Keith was especially helpful and knowledgeable. #mynewautomechanicsService: General repairs & maintenance
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October 2023 by Robert Lowry
I’ve used J&M Auto Service three times and each time they did an outstanding job. They alway explain what the issue is and what needs to be done to fix it. I Highly recommend this shop.Services: Tires
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September 2023 by Kenitra Lowry
Very good customer service! Taken my truck to the dealer they did nothing really to solve the problem ended up bringing it to J&M Auto and they fix it!Thanks will be back!
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August 2023 by Nancy Romans
Keith and Jesse are amazing both personally and professionally. They are detail oriented in diagnostic and repair work and are incredibly honest. They will say if something needs repaired or replaced and also if it does not. As a woman who can sometimes be taken advantage of in this business I’ve trusted them for 20 years. They’ve never disappointed. Trust them!!!Services: Tires
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August 2023 by Caleb Lamz
Would recommend this place to anyone. I'm new to the area and was looking for an honest mechanic and I found it.I brought my vehicle in less than an hour before close. They brought it in right away, brought me into the shop to show me what was wrong, and then gave me options. They said they could do the brake work first thing in the morning. After I left, they called and said they would stay late to finish it!Not only was the cost very reasonable, I was given a coupon for my next service. Also, since they are in the same building as the Napa Auto Parts, parts are readily available.Many thanks to the guys at J & M. I'll be sure to give you some referrals!
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July 2023 by Bill V.
Needed to change the struts for the power liftgate on my daughters RAV 4. She was out of town on business this week and left me her car. J&M were busy but worked us in. Super guys to work with. Also gave me a great price!Would give 6 stars if I could.
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June 2023 by Jasmine “Le'Alchemist” B.
Keith Gives the most upmost best customer service ,they work quickly and quote you fairly! Will definitely take all car care needs to them!
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June 2023 by Patricia Spearman
My car inspection was done in a timely manner. No parts were replaced, but freon was added to the AC which is cooling off a lot sooner.Service: General repairs & maintenance
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June 2023 by Jon K.
WORST EXPERIENCE EVER!- Lied about changing my oil, but charged me for it. - Lied about fixing my AC, but charge me me for it. - Use water instead of coolant but tell you it's coolant. - They glued a hose they broke and not told me after I found out it was leaking. - Had to go back and leave my car 4 times- I had to take my car somewhere else to fix all they messed up. :(- if after reading all this you still take your car, ask them to show you the parts they changed. Don't get fooled by Keith's niceness and answer to everything
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June 2023 by John M
WORST EXPERIENCE EVER!- They lied about changing my oil, but charged me for it.- Lied about fixing my AC, but charged me for it.- Lied adding water instead of coolant - Took the car back 4 times.- Ordered wrong parts - Broke a hose and glued it, to surprise me with a leak later - Frustrated, had to take the car somewhere else to fix all they messed up! - If you still take your car here, ask them to show you the parts they changed
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May 2023 by Nicholas Middleton
First, when making an appointment, I was advised to drop it off that day for repair but told it could be a few days for them to get to it. Work was done on same day but it’s hard to make plans when you don’t know if/when they will do the work. They also over charged my wife about $150 on a brake job so watch all the nickels and dimes.
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February 2023 by MzDeehighly S.
Finding this place was simply a blessing for me. I have been in Ga for 3 years and haven't had to look for a mechanic until recently. For me I like to have someone reliable and reasonable and I know my vehicle is in good hands. This place is it! I went in to just to see if they could give me a quote so I knew what I would have to pay. I showed Keith the owner the print out of the check engine code I got from auto zone and he immediately told me to pull it over to a bay so that he could check it out. He looked at it and couldn't find where the air leak was at and then one of his mechanics came over to check it out and eventually found the hose that had come loose I was so appreciative, I also had a rattle under my vehicle and he checked that out also and they fixed it. It was also something that came loose. When I asked what I owed he said "nothing, I didn't do anything". He truly blessed me and reassured me that there are still good people in this world! Keith and J&M Auto services is now my new shop to take my vehicle!
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January 2023 by Stephen Clayborne
I have used J & M on multiple occasions now for my daughter’s vehicle. Everyone there (Emily, Keith, Jessie), is a pleasure to work with plus they do high quality work for more than fair prices.Services: Oil change
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December 2022 by S Tony C.
I have used J & M on multiple occasions now for my daughter's vehicle. Everyone there (Emily, Keith, Jessie), is a pleasure to work with plus they do high quality work for more than fair prices.
