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April 2024 by Charles Singleton
After waiting 15 minutes the manager told me they were only taking drive thru customers , and was very agitated when other customers came in to try and place an order inside.
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April 2024 by EricaJames4211
RUDE. I always wonder why there’s no one at this location and Popeyes is wrapped around the building. This is the second time I was met with rudeness when asking to substitute thighs for breasts even though I was willing to pay the extra price. The first time after I told them I don’t understand why you can switch out the pieces I want. The menu just says 8 pieces. I went ahead and paid the $40. For an 8 piece. With 4 breasts, 2 legs, and 2 wings. It tasted fine. It was Sunday and I didn’t want to cook. Today is a week day. There are no cars in the parking lot and only one in the drive-thru. Stacy, the manager is rude. She immediately yelled at me and told me she couldn’t change out the thighs. I told her I was willing to pay extra. This time I had a coupon for $18.99. I told her I was willing to pay extra for the breasts. A man yelled through the speaker we can substitute unless you pay regular price and we add extra for the breasts. Now, Stacy said they couldn’t substitute but the man said they could if I paid the regular price plus extra for breasts. I’m not sure if they’re stealing money from the til. Taking the breasts home or what. They are rude. They don’t care about the business and if I owned this location I would fire everyone and hang banners starting they are under new management. A small town like Fayetteville should not have such poor customer service. Harlan Sanders is turning over in his grave.
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April 2024 by Robert Summerfield
Once again, last week no chicken sandwiches, tonight - no pot pies, no 8 piece chicken, but they do have chicken sandwiches. This KFC is nothing if not disappointing.
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March 2024 by Tune
This location is ghetto, they never have wings unless you wait 45 minutes during lunch.
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March 2024 by Ray Hernandez
Got here at 7:30 pm to get a family meal bucket and didn’t have crispy chicken only had original not very happy ? then told me to park up front and waited 20 minutes for someone to bring me my order to my car I’m very upset right now !! ??
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March 2024 by Toni Taylor
I went to the Fayetteville ga location on 03/02/2024. I ordered a large mashed potatoes and coleslaw.When I got home the potatoes had powder in them where they had not been thoroughly mixed. The coleslaw slaw was dry on the top and I had a few spoonfuls, so then I dug down in the middle to get some juice on another spoonful and ate it, but the next deep spoonful came up with slimy mucous on it and I stopped eating. Unfortunately the amount I ate caused a severe case of food poisoning that I’m still in pain with now and it’s the 11th of march.The service here is horrible and I said last year that I was never going back. I have called, no answer. They don’t care about customer service. I will never ever go there again
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February 2024 by richard hemmings
This place is horrible the food is horrible customer service is horrible don’t waste your
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February 2024 by A Witt
Three times in the last 3 weeks I have attempted to buy a family meal for dinner. And each time I am met with an employee who couldn't care less about their job or their customers. And it doesn't matter if you go into the store or use the drive thru. The response is always, "Nah, we ain't got none of that. Maybe in 30 minutes..."
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January 2024 by MAC GAXIOLA
this is the first time in a long time on this location i feel like excellent service by the manager/
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January 2024 by Jen Bair
Cashier was friendly and patient, food came out quick and fresh. Everything was delicious. The lobby was very tidy. My only complaint is that the entire lobby floor is slick. Not grimy or dirty. Looked freshly mopped, but I could ice skate in my tennis shoes on a dry floor, lol.
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December 2023 by L Jones
The food was delicious, the fries was hot like I prefer. As an out of towner, this was a nice place to eat from.
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November 2023 by Khadijha James
Hood hood and more hood ? I can never eat here. This is the worse KFC ever. Where do I start...... The always have attitudes and poor customer service at this location. A whole bunch of 16 year olds that don't want to work and act ghetto at the counter before taking orders. You can hear the horrible conversations in the kitchen from the dinning area. Fayetteville used to be nice but can llege park and wear side of Atlanta moved here or just come here to work..I can go on but I will not
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November 2023 by Gigi Labelle
The ghettoest people to ever exist applied here and they all run the place. So unprofessional including the manager. Won’t be wasting my time at this location again.
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September 2023 by Karen Stroud
Didn't have the pieces of chicken we wanted. What we got was not the best.
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September 2023 by paris hooker
Service TRASH. Manager attitude TRASH and LAZY. No training putting people straight to work who are new to the work industry without putting them in the system and training. Firing people because they DONT WANT TO TRAIN and are lazy to train the Employees.
