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February 2024 by b l
Great experience so far. Seems like the poor reviews are from people who think they are more important or their medical issues are worse than everyone else. I’ve filled many prescriptions with very short wait times. I’d be a grumpy cashier if I had to deal with some of the people leaving nasty comments. Give them a break.
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March 2023 by Michael Dimock
They always have my prescriptions in a timely manner, they’re fast and courteous when you come in to pick up your medicine.
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November 2022 by C. Mitchell
If I could give this pharmacy zero stars I would. This pharmacy has poor customer service. My prescription was filled on time but the cashier had the worst attitude I ever experienced at a pharmacy. I would not recommend this place to anyone smh. This was my first and last visit.
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September 2022 by Brittany T.
I'm sorry I'm giving this location a 1 star review. But as a visitor of this location....it was extremely off putting to walk past the seafood section actually wanting seafood....only to see the person prepping the food for the display case sniffing the fish. With his whole nose. This was yesterday evening after 5:30. He had on no mask. Only gloves. Just imagine...what if he was sick. What if he had COVID. What if he had a booger in his nose? And Kroger expects me to buy some damn fish that I saw a man sniff? That's extremely disgusting and as much as I want to say I'm shocked...I'm really not. People do NOT care about what they do. People thing o they aren't being watched but that s*** was gross.
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March 2022 by Terry S.
The young lady serving the check-out customers was horrible today. She was unresponsive and just not helpful at all. I wanted to redeem a digital coupon for tissue paper that was on sale, and I asked her several questions about the process. She was so uninterested that she failed to explain that I needed to "clip" the coupon before I scanned the item. Well, thank you very much young lady, you are standing here half engaging with me and you couldn't tell me this. I let her know that I was not happy with her non-service. I actually ended up removing the tissue from my original purchase and making a 2nd purchase with only the tissue so I could use the coupon. I figured this out without the help of the check-out attendant. I failed to get her name because I was so busy ripping her one for being so dismissive and unhelpful. My visit was 3/17/22 @ approx 3:30 p.m.
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March 2022 by Jamie Robards
It's horrible when you need medication and you ALWAYS have to stand in line for 45 minutes or longer, regardless when you arrive. Businesses can't keep relying on Covid excuses. At some point you have to still provide quality and timely customer service. Even if you call this store, after waiting 10 minutes most of the time they pickup only to hang-up on you. Right now I've been in line 30 min and still have 7 people in front of me. Another time I had forgotten my inhaler and knew they had a refill for me. I couldn't breath so I cut in line to ask for it. They told me I had to wait in line.
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December 2021 by J J.
Update your hours - they are closed at 11 pm and I haven't seen it publicized anywhere
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December 2021 by Brian Henry
Unbelievable. Tell you things are ready get there and wait for 1hour in line only to be told not ready. This is by far the worst pharmacy ever
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December 2021 by Candace Brown
I have never experienced such poor service from a pharmacy. On a few occasions I have waited 30-45 mins just to get to the counter, only to experience them slowly fill my prescription, which I assumed would simply be them picking it and checking me out since it was called in ahead of time. So on today's occasion, I deliberately waited 2 days from when I was electronically notified that my prescription would be ready. I get to the counter and was told it would be 30 minutes before it's ready. Unbelievable! I will be switching pharmacies asap!
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December 2021 by A S.
The pharmacy is absolutely HORRIBLE!! They have the phone disconnected so you're unable to speak with anyone. When you request a refill on the app they don't refill it. They are slow and rude. I will be finding another pharmacy that actually cares about their patrons.
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November 2021 by B S.
Crib pickup is like looking for a prostitute at this location!!! Seldom staffed to Make curbside a pleasurable experience, and quite honestly it feels like you're waiting for Prostitute to finish , And there is never a happy ending on Sunday This is like the fifth time in one year my order has been delayed for over an hour and then I'll wait with a slew people waiting for the HAPPY ENDING Well I've been here now in the parking lot for 30 minutes and I'm here to tell you NO HAPPY ENDING Bye Good nite If they can't properly staff this location --- end the curbside ?!!!! It's not even like safe sex!! You feel jerked off!!!!
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November 2021 by Pam Cornelius
They don’t answer the phone.
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November 2021 by Gary Jordan
This place is becoming a joke. The line is always long when I go to pick up my medicine and no one answers the phone when I call. It's time to change pharmacies!
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October 2021 by Melanie Mitchell Ward
Terrible customer service in the pharmacy. Do not answer the phone, do not have a way to know if your prescription is ready or call in a refill. You have to physically walk into the pharmacy to find out ANYTHING about your prescription. Sometimes it takes several days to get anything filled. Wait in line sometimes 30 minutes to get your prescription & then it may not be ready. Frustrating
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October 2021 by Great Job!
The last 4 months they’ve sent me text saying I could pickup my monthly medication, every time without exception when I arrived I was told to come back the next day or 2 days later.They have more business then they can process, staff and pharmacist are nice.I would suggest going to the Public’s across the road , wife uses them and she’s never had this problem.