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February 2024 by D. K. C.
I've never been to Party City as I've never had a reason, but today was the day. I needed some Bingo Chips and needed them asap. As such, all roads led me to Party City. Upon walking into the store I was shocked at the realization that the store was hugeeeeeeeee and full of so many party goodies. The setup of the store is very customer friendly. The aisles are spacious and the store is super clean. After walking the aisles for a few, I wasn't able to find the Bingo Chips I wanted, however, I did come across Poker Chips and Fake Coins. Both would make a great alternative for Bingo Chips so I was excited to see them. I decided to go with the Poker Chips as they had a simple design and look and gave me more bang for my buck. Though there was only one cashier, the line went fast. When I got to the front of the line, the cashier was super pleasant. She processed my transaction quickly and I was out the door. The front of the store has an abundance of balloons. I was in awe of the assortment they offer. Not only is there an assortment of balloons but there is such a variety of party candy. I wanted to go on a candy spree but had to control myself. LoL!!!! If you're in the area and need some party items, stop on and stroll the aisles, you'll find it.
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February 2024 by Ebony Coulter 6723
Depth what kind of party you want great stuff
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February 2024 by Samson Mcclendon
Nice store
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January 2024 by George V
It took over 45 minutes to checkout 3 people.
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November 2023 by Najinga “SangJeany” Luster
Some workers were helpful while others were only worried about clocking out. Large store better than Camp Creek and has a good clearance area.
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November 2023 by Chitown x
Had lots.of costumes to chose from my.son was happy
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October 2023 by Andi
They are always clean but not super-friendly.
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July 2023 by Nicey Beavers
Employees don't want to be there. No cashiers were available because everyone was blowing up balloons and were aggravated when I asked for a cashier when I was ready to check out. The cashier said nothing to me during the transaction. Zero customer service
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July 2023 by Ronda Giddings
Tried to see if the baby would float...he didn't
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June 2023 by Ronda
Tried to see if the baby would float...he didn't
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May 2023 by Malora Moore
I ordered balloons 24 hours in advance that were supposed to be ready at 10 am the following day. I arrived at 2 pm, and my pre ordered balloons were flat as pancakes. The excuses and lack of accountability were unbelievable. I should not have to beg for what I have already purchased. I realized most businesses are short staffed, but can we not prioritize orders based on scheduled pick up times?
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May 2023 by Norma Smith
Horrible customer service!!!Visited on 5/3/23 at 7:30pm to purchase non latex helium balloons for a work ceremony celebration at 7:30am next morning!! I only needed to purchase 6 balloons. Went to the counter at 8:00pm (not realizing time)to ask for balloons only to be told that they were closed now and couldn’t blow up 6 balloons after being in the store for 30 minutes I was refused service!! I was very displeased! I explained to the staff (2 women) that I really needed the balloons for early in the morning for a company event and could not find the colors I needed anywhere else and pleaded with them to give me the 6 helium balloons which would have taken less than 5 minutes!! They refused providing me service after being in the store for 30 minutes and I was the only customer left in the store. Very poor customer service experience; to send away a customer with nothing when I came in the store to make a purchase and left empty handed scrambling to search other places to find non latex balloons because I was refused service in a store that had the balloons I needed. These 2 employees need retraining in proper customer service!!! I hope no one else has this type of experience.
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April 2023 by Js G.
Stopped in today at 0800 when they opened. They do not have a big selection of items as they do at other locations. I found something close to what i needed and when I was getting ready to buy them, they told me I would have to wait until 1030 for them to even get to my balloons. I understand they have online orders to fill but what I don't understand is how you have 5 people working (2 filling balloons, 1 on the register, and no idea where the other 2 went) and no one could use another tank to fill balloons for customers that walk in.
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February 2023 by David Huegin
Store was transitioning out of Valentines Day so it was bare shelves throughout. Great service though!!
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December 2022 by Julene Anderson
I always go to the party city in Fayetteville because they are nice and my experience is they have a way better selection