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November 2023 by Lynette Brown
Awesome customer service experience. Derek, is the very best of the best. I had my car tow and the tow service took it the wrong shop. However, I realized and talk with Derek about the mix up and right away Derek took care of it and they got my car. Then I had another situation where I need to have my car left at the shop after they service my car. My hat's off to Derek with Awesome customer service skillset! You're the very "Best"Thank you so very much!L. Brown
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October 2023 by Kristin Scott
Just took my car in for the 50K maintenance and found out they did the maintenance & tire rotation for no charge! This made my day..Thank you, thank you to everyone at the shop! Highly recommend everyone at Pro Car Care and will be bringing my car here rather than the Kia dealer I usually go to.Services: Tire rotations
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October 2023 by Linus Mbadugha
Excellent customer service and good mechanics.
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August 2023 by Ms MChell
I experienced EXCELLENT service today at Pro Care Inc... I brought my 2018 Mercedes in for service and also to have the Alternator checked as I was recently informed by dealer that alternator and spark plugs were needed for my vehicle which as 30,000 miles. They also quoted me an erroneous repair price of $3,000.00Thank God for Pro Car Care, Inc. for providing excellent customer service, excellent quality and HONEST and FAIR Pricing...I will definitely have all of my maintenance and service work done here!!! & I will also spread the word to any and all that I who are in the need and seeking EXCELLENT car care services.Sincerely,One VERY Happy Customer!!!
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August 2023 by Lucas Huffman
Awesome guys, Derek is super friendly and knowledgable. They installed a new transmission on my vintage car and it turned out lovely. They did a great job for a great price, in a timely manner. How much more can you ask for?Service: General repairs & maintenance
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August 2023 by Glenn LeBlanc
Only place I have trusted for a decade. Jay is the BEST!
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July 2023 by Gary Wood
After some transmission work, Shift Works recommended these folks for some other work on my 2014 Ford F-150. I recommend Pro Car Care highly. Why? THEY ARE HONEST PEOPLE. It is hard to find auto repair shops that are trustworthy, but Derrick was very professional and kept me posted on all the diagnostic work they did for my truck. VERY IMPRESSED!
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July 2023 by Jacob Breeding
Adam did a window regulator assembly for me got the truck back was told to wait to role the window down ..... Waited almost a week went to role the window down and the window came down un even and got stuck which mest t up my window tint ........
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April 2023 by celia pringle
Always have a exceptional experience with them.Fast, Friendly service.Honest. Great communication
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February 2023 by W
The crew here is so honest! They replaced my radiator in my 20 year old vehicle expertly, and with a smile!
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February 2023 by Shay Williams
Let me start by saying it’s extremely hard to find GREAT customer service AND GOOD work. Stephanie went ABOVE AND BEYOND to help me when it came to my warranty covering everything they needed to do (I was sold a car with so many issues unfortunately ) I HIGHLY recommend this place. My car is running a lot better. You can honestly tell they care about their customers and that’s rare in this day in time. Thank you so much Stephanie and the mechanics at Pro Touch Auto. Y’all are great people.Services: General repairs & maintenance
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November 2022 by John Hall
They performed a 4 wheel disc brake conversion, front end rebuild as well as some rear end work on my 69 Camaro. Jay was professional and a pleasure to deal with. The job took longer than expected but I get that sometimes happens, it wasn’t a huge issue for me. Overall very pleased with my experience.Service: General repairs & maintenance
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September 2022 by Moriah W
I went here this morning thinking I had a serious problem with my A/C, as it was only blowing hot air for the past week or two. I must have accidentally turned off the actual A/C button this time, and my A/C works fine. Anyways they were very honest and told me what probably happened. I will recommend and be back if I have any other issues.
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August 2022 by Yolanda Martin
They are honest; knowledgeable...you do need to book ahead of time...these guys are great!
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August 2022 by Ebonee M
Great customer service. They took care of my issues multiple times through my incompetent dealership.
