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November 2023 by Madison Smith
Exceptional customer service, efficient, honest, and knowledgeable. They diagnosed within a day and had our car back to us within a few days because they had to wait on the shipment of parts needed. This is the best experience I have had with a mechanic shop.
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October 2023 by Karen Beard
Personnel were professional and experienced with working on my vehicle. The technician took pictures and took time to explain in detail recommended repairs. I was pleased with the service and would recommend them to friends and family.
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September 2023 by Joshua Martinez
Tried to get a noise taken care of on my car, oil change, battery replacement and replace air filter. Technician said there was no noise which cost me $150 for him to just look at the car and tell me there was no noise. When I picked up the car, I went less than a mile before it started making the noise again. It then cost me an additional $400 for oil change, battery replacement and replace airfilter to bring the grand total to $585 for those services which should have cost me maybe $300 max. They also had my car for almost 2 weeks which is way too long to complete the 3 minor services I mentioned before. The only good thing that came from this interaction was that the ladies at the front desk were very nice.Services: Air & cabin filter replacement
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September 2023 by Tina Prioleau
Pro Touch Auto has provided me with exceptional customer and mechanical service. They call as agreed, and complete the work in a timely and efficient manner. My car will goes nowhere else! Give them a try, I guarantee you'll be pleased!
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September 2023 by LaTasha Bell
Very Professional and helpful staff. Prompt and courteous service. Didn’t over price or over charge for service. I really appreciated how they helped prioritize the issues I had with my car. Again you won’t want to take your vehicle anywhere else!
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September 2023 by F N
Love Love this place,The staff is of the most professional, kind, considerate and patient of any auto service company I've ever dealt with!!!! Thank you so much Caila, Connie and Mike!!!! You guys are truly a blessing!!! Everything was taken care of in a timely manner with much care!!!! Please come here for your auto needs, you will have no worries...trust me you can't go wrong with Pro Touch Auto in Fayetteville GA....definitely #1!!!! Thank you so much guys?!!!
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August 2023 by Hazel P B.
This is an amazing business. Courtesy, Prompt, and precise execution of problem resolution. If you looking for auto mechanic, look no further... A+A+A+
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July 2023 by Samantha Smallwood
I took my car in for AC repair. These people care about their customers. Connie and Kayla went above and beyond for me, trying to get Car Shield to cover the needed parts and helping me in all ways possible to get me home and to get my car back to me. Justin (owner) was very helpful in getting me back on the road with the least out of pocket possible. Shout out to Mike my mechanic he was great. Everyone was as sweet as can be here. This is where I always take my car for repairs and will continue to do so. You won't be disappointed with this business.
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June 2023 by Kayla Ruiz
I love Pro Touch!! They were the only place around that would be able to do major work on the engine for my Volkswagen Jetta. There was excellent communication and customer service. Will definitely be coming back for any future repairs!
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June 2023 by Niyah
Awesome and professional service. Very friendly and knowledgeable. Price perfectly with several options. Don’t forget to ask for Connie and Mike they are my go to. Second time here and was just as pleased as the first time.Service: Body & Trim
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May 2023 by John D.
Take your car here to die!! If you don't care about how you vehicle is treated this is the place to take it
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April 2023 by regina bronner
First let me say that Connie at the front desk is amazing. Also Justin, the owner explained everything to me and made sure I fully understood what was needed and what had to happen to get my car up and running again. I was able to find my parts and get them sent to Pro Touch Auto. I was even given a very reasonable price for installation of my parts. I will be back!!!Services: Auto battery maintenance
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April 2023 by Jeremy Gough
My car needed a headed a new head gasket, water pump and basically an engine overhaul. Pro Touch auto completed all the work while keeping me fully aware of all the work completed. Customer service is top notch and the technicians are highly skilled and knowledgeable. I would recommend Pro Touch to anyone. They ended up saving me thousands compared to quotes I was given elsewhere.Service: Engine repair
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April 2023 by shajerreka white
The service that I received from Pro-touch Auto was very professional and efficient. Ms. Stephanie was hands on throughout the process . It took longer than expected due to issues with my omega warranty . Service manager made the process stress free and pleasant . The staff was awesome as well. Ms. Stephanie was very thorough and knowledgeable. I highly recommend this dealership.Service: Engine repair
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April 2023 by Shapel Jones
Everyone was so nice here. The service was good. But the ladies at the front for customer service…. Let’s just say I’m definitely gonna bring them some of my home made shrimp and chicken Alfredo. They are so sweet and patient. Definitely went out of there way for me. I will be back
