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February 2024 by Allie Garrett
Took my little one this morning for some labs ordered and this will forever be our go-to! They were efficient, kind, patient, and absolutely exceptional with our little one! Desire & Tamarie are truly the dynamic duo and phenomenal with little ones- one stick and we were done (we’ve had up to 7 at children’s hospitals before)! She didn’t even shed one tear and thanked them and blew kisses before we left!
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February 2024 by Stephen LaFond
Had appointment yesterday for blood work. Outstanding customer service and professionalism. It is so nice to be welcomed and treated so well in our society these days. Great experience!!
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February 2024 by Quo T.
Smooth process despite there being no attendant at the window as you use a check-in kiosk. I made an appointment for 9am which is the time I also arrived. I was called back at 9:23am. Unfortunately I was not able to provide a sufficient urine sample so I had to sit back in the lonny and consume the provided bottle water. You are unable to leave when it is a drug screening and you are provided 1 bottle of water every hour for up to 3 hours. The tv screen also has a queue to let you know where you are in the process of being seen which is nice. Ad I waited the turn over time was quick. I don't believe I noticed anyone come in and wait longer than 30min from entrance to exit. The staff was personable and helpful as well. Compared to other labs I have visited the wait times here are shorter while efficient care is still being provided.
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January 2024 by Nova Kinser
Had a great experience with Nina at this location. She was friendly, competent and efficient. I have difficult veins and oftentimes have to be stuck more than once but she found one on the first try
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January 2024 by Kaleigh Cummings
I’m kind of a different case when it comes to blood draws, I prefer it drawn from my hand which can be less than ideal for many phlebotomists or nurses. These ladies were so comforting and patient with me, and she was able to draw it so quickly I was shocked she was already done as it usually takes a minute to get enough from the hand. I wish I would have gotten their names, but I’d highly recommend this location for any labs you need!
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November 2023 by Jasmine Arnold
Oh my goodness. Sherlonda and Desirae saved my life today. These two ladies were so accommodating, so professional, so calming and reassuring. After having run around all morning trying to get bloodwork done, these two heros really took care of me and honestly changed my day. It’s the day after Thanksgiving and they treated me so kind. I’m beyond thankful for them and will always come back here for future lab work all because of these two outstanding individuals.
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November 2023 by Amelya Haynie
This was a very unpleasant experience while being here. The staff is incredibly rude and smart mouth. No one greeted me during check in and they treat their patients with the most disrespectful attitude. I came in for a drug test and they told me no walk ins available even thought their website said walk ins welcomed. Mind you I already had an appointment scheduled. There was no confirmation email or text sent to my phone so I may look back at my appointment time. This is a very unprofessional environment and i highly recommend others to go to another location or company.
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September 2023 by danielle
Had an appointment - when I showed up there was a sign indicating they were closed due to construction but no one let me know this before I showed up. Would have appreciated if they cancelled my appointment so I didn’t waste the time driving there.
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August 2023 by Ken Smith
This is a review I feel I must write! I received five star care at Quest in Fayetteville, Ga yesterday. I was anxious about having my blood drawn but the staff assured me everything was ok, they helped me locate the doctors orders in my email, and forward them to the facility, and honestly I never even felt any pain during the test. Shalanda and Desirae went above and beyond to help me, and with the best of attitudes. I highly recommend this facility, and thanks for the care I received.
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July 2023 by Latrice Williams
I came in for labs for my child. The experience wasn't good. The tech was rude and had a smart mouth. She was unprofessional. I didn't get her name. She was dark skin with dreads.I have never had a experience like this at this location. Never again. I will go somewhere else. I have always been treat better at other Quest locations.
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July 2023 by Hannah C.
Shalanda and Desirae were fabulously helpful! I had the audacity to walk in asking for help right before they closed. Not a single frown or eye roll! They went above and beyond to explain what I would need for each lab order, how the processes would work, and even helped me with a closer location's address. Both of them were SO nice. Waiting area was pristine and welcoming. What an amazing experience at a lab! Thanks everyone!
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July 2023 by Elissa Lotter
Healthcare professionals were so friendly and efficient! I was called within 5 minutes of checking in, and Desirae was especially helpful and kind which makes the visit much more enjoyable
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July 2023 by Jayson Newsome
Had an appointment for 8:10 and wasn't seen until 8:50 also the Phlebotomist was very inexperienced and could stick my vain terrible experience!
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May 2023 by Kirandeep Riar
This location is amazing and I can say this for each time that I have gone here for my blood work. The wait times are not too long and you will usually be called before your “walk-in time slot”.As for the employees, they are all very kind and responsive. The employees that I had contact with during my appointment were namely, Nina andDesiree. They were super duper nice and professional. I felt very welcomed when they called me for my appointment and it is also worth mentioning that they helped calm my nerves. I very much recommend this location and commend the commitment to customer service by the employees. Thank you Desiree and Nina!
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May 2023 by Santana Woollery
Jerry is incredible. I showed up after my appointment time with the wrong paperwork and my veins are difficult to find. He spoke with my doctor, got the paperwork right and completed my draw on the first try. He's kind, encouraging, professional and just flat out amazing at his job. I would give him more stars if I could! Thank you, Jerry!?
