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February 2024 by Rick
Good work, clean,and informative on my sl550
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February 2024 by Toya Brown
Very professional! Explained progress of work being completed. Responsive to my questions and concerns. Made recommendations for additional services. Very quick turnaround time!Services: Air & cabin filter replacement
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February 2024 by Earl Jennings
Sam Smith Performance Car Care Center is top notch for service . Took my 2019 Mercedes Sprinter 2500 for diagnostic to see where oil was leaking from, not only did they find the problem they point out other problems that was occurring. Today I'm a satisfied customer because of the service and the pricing.
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February 2024 by Lloyd James
Check in/out was very efficient. Lisa and Sam were great to work with. Work done was nothing short of great.
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February 2024 by Charles Sneed
Stopped in with my Volvo 2014 XC90 to get some information on repairs and maintenance found out they don't work on Volvo. Anymore, but as a courtesy, they help me to pair my phone. And the young lady whose name is Lisa, was such a great customer service. Associate, she's got me driving all the way to the other side of town on her recommendation for a company that will service my vehicle. Anytime I can use this service. I will definitely be back.
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January 2024 by John Tyler
Outstanding customer service. From the time I entered until the time I picked up my vehicle, I was treated like family. Everything regarding my repair was explained up front and with honesty and transparency-unfortunately uncommon in many repair facilities these days. Knowledgeable mechanics walked me through the process and the owner made certain that satisfaction was indeed guaranteed! I highly recommend this shop to anyone in need of high end vehicle service: these folks treat you like family and pamper your vehicle as well! Five stars for sure! Thanks, Sam Smith! Bravo!
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January 2024 by Lady Q Washington
I was very pleased with the professional customer service I received from the front desk to the bay! The techs at Sam’s are knowledgeable and professional! I’ll be returning!
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January 2024 by Kurt Pfeiffer
The nicest people.
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January 2024 by Maggie Sanchez
STAY AWAY FROM THIS BUSINESS(I’m sure he paid his Fam to post 5 star to gain business but NO!!!!)Do your wallet a HUGE favor .Where is the MINUS 5 Stars when you need it ?This man is a crook !!He is unprofessional, he doesn’t do the work you brought it in for. My Warranty Company paid him almost $9,000 and me now $1100 (for 2 visits ) and I got it back in the same bad shape it went into service for. .He took advantage of me .I called him out on it bc I was tired of being taken advantage of and he became argumentative ,defensive and he started yelling like a Madman .When I went to pay his Receptionist/Cashier and leave , I reached for my card…he clearly lied and said “THE MACHINE IS DOWN, CASH ONLY OR YOU DONT GET YOUR CAR”.The Receptionists’ face said it all.I had to call the Police so that I could have protection from both him and for my car while I went to an ATM to get cash.My assumption is he knew I would have to UBER to get hundreds in cash or he wouldn’t give me my car of course. However, it made me wonder, is he being spiteful and needed the time to sabotage it?I feared for both my safety and my vehicle and I had to call the police.I have a Police report and plan to sue.STAY AWAY FROM THIS BUSINESS
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January 2024 by Gary Ricks
Get job and service. Sam takes care of his customers the right way.
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January 2024 by Cori Cain
Friendly and knowledgeable staff. Plan to return for additional work. Overall great experience.
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January 2024 by Denisha Bell
Sam is very good at what he does. Anytime I need something fixed he’s able to get the job done. I will always be a loyal customer.
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January 2024 by Robert Goodloe
Excellent service. Professional staff. Expedited services. Definitely recommend.
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January 2024 by M D
Absolutely Amazing Service!I wish I could give them 10 stars!Lisa and Sam are very professional and honest!My new car service for my Mercedes!I’m truly grateful I was referred to this company!
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January 2024 by Rico
Very professional and accurate . Great service
