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December 2023 by Rhonda Beckett
Would give zero! Paid $91 for an oil change that should have included detailed inspection and fluid top off. The guy only did oil change and had the nerve to.ask for a tip! I asked before he started what was included he said nothing but the oil change. I checked my receipt and he had marked all this stuff that that was supposedly done. When I asked why he would mark all those things as done and he said they are automatically input! That's fraud if you ask me! Website says the perform various inspections and they did nothing! Don't waste your good money there!
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December 2023 by Rick Johnson
Very friendly and professional staff! A quick in and out. Will definitely be coming back the next time I need an oil change. Aubrey the assistant manager was very knowledgeable and answered all of my questions about the vehicle’s service requirements.
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November 2023 by Ashley
The team here is absolutely fantastic!! I called ahead of time and they stayed open a little past business hours to ensure my car was taken care of. They went above and beyond for me and I appreciate them and their hard work so much!
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November 2023 by Dsj 3.
Amazing customer service! Will definitely be back with the rest of my cars! Thank you Aubrey and Dan for being awesome!
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November 2023 by Gary Cook
All was great except as I drove home I noticed the car was driving differently, I scrolled the air pressure screen and found I had 41 lbs, 46 lbs and 50 lbs of air pressure in my tires. Tire specifications call for 35 lbs. how does this occur ?Service: Oil change
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November 2023 by JB'S DIVERSIFIED
I experienced great customer service from this business. It was fast, courteous, and professional. I will continue to allow Take 5 Oil Change to service my vehicle's oil change needs! Thank you for your service!
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October 2023 by Brian Griffin
Super fast, efficient , and friendly. I was very tired of waiting an hour or two at my mechanic, or dropping off my car all day so they could get to it. It may cost just a little bit more, but it is worth every penny at Take 5 oil change.Service: Oil change
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October 2023 by Kristal Simmons
I had the greatest experience visiting the Take 5 Oil change in Fayetteville, Ga. The team was welcoming, warm and very helpful. I pulled into the business just to inquire about their tire check service and the employees - James,Sergio, Saps and Benji! Oh yes I know all their names because each employee made me feel welcome and safe in my van with my children. Even though it was only a tire check the customer service was spectacular and I will return for additional services. I have never encountered a facility like this. I don’t know much about cars but when I pulled out I had quite a few tips on how to keep up with my vehicles maintenance and repairs. Excellent job to the employees of Take 5 Oil Change! Thank you!
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October 2023 by Darrien Washington
James, please keep running that place the way it is now. I am a manager myself and I recognize good customer service when i see it. Everyone was helpful and actually checking all the areas/items that it says they checked on the receipt. Even had my cabin air filter changed and out of all the oil change places I had never had that done, including at other take 5s! I'm taking time to write this to say, DON'T CHANGE. I will be back just because of the service at this location. ⭐️⭐️⭐️⭐️⭐️
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September 2023 by Tammy Chisolm
They damage my Volkswagen and argued with me as to why it wasn’t their fault that my oil stared leaking after they touched it. We traveled from Fayetteville, Ga to Alabama only to get an hour into the ride and the low oil indicator came on the check engine light and the EPC light to light up my dashboard. I’m so sick of people not taking care of people vehicles when they are in your care. If you didn’t know how to take care of a VW then you shouldn’t have touched it!!!!! We had to put 7 more quarts of oil in my SUV on top of the 5 they said they put inside of it.Service: Oil change
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August 2023 by Kelly Osborne
Josh and his crew were so quick and efficient with our oil change! Very professional. Highly recommend 10/10Service: Oil change
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August 2023 by Patricia Frazier
Great service today at Take 5. I love how fast and convenient it is, especially because I had my children with me. Tim, Saps, Dee & Josh were very attentive and focused on the needs of my car. They were all super polite and friendly. See you all again in 3,000 miles!Service: Oil change
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August 2023 by Renee' Zahm
Josh and Dee rendered Fantastic service to me today. They real took time to explain my oil change to me and tell me what was going on underneath my car with my skid plate being loose. Best Car Service I have had in a long time! Woohoo!Services: Air & cabin filter replacement
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August 2023 by Faralekco Norfolk
I live in Fayetteville but have always used the one in Riverdale because it was convenient & on my way to work before the one in Fayetteville was built. Let's just say I'll continue to go to the one in Riverdale. The African-American manager was so rude & cocky. I too am African-American. I didn't care for the customer service. Riverdale team does a much better job! Also they forgot to check my filter that's in the glove compartment. I didn't need one but I just knew it wasn't checked because the Riverdale location always check it. I want be back unless it's new management.
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August 2023 by Danielle Holmes (TangibleBeauty)
I’ve been to SEVERAL oil change places and never had I experienced the level of customer service I did at this location! From management on down, everyone was friendly, professional, and efficient! Thank you!!
