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February 2024 by Cecelia Schreiner
Never had medicine ready on time and always has line an hour long...... rediculas
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January 2024 by Christi O'Connor
Over the last few months, maybe longer Walgreens at the 880 address in Fayetteville never seems to have my RX ready when they say they will. Sometimes I'll even get a call that say my RX is ready and we get there but my RX isn't ready. It's my fault I guess for not changing pharmacies by now. I just like to give more than one chance before getting upset. Also there was a case when it was super busy and the guy asked his managers for help and she rolled her eyes. I saw her go to the back. Then I watched them watch us from a window, laughing. I motioned for them to come out. They did, but of course with a attitude. By then the lady didn't have attitude anymore, but the man manger did. I wish I had names to give. They just seemed like managers, dressed different than everyone else. I get it since covid customer service has gone done everywhere. But this is ridiculous! Everyone else is nice. I think if you get new managers and hire more staff for the pharmacy that would be a big improvement. If they don't take my advice, I wouldn't recommend going to this pharmacy. I guess I need to look for a new pharmacy now. Not a Walgreens.
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December 2023 by Adrian Bailey
By FAR the worst walgreens pharmacy in Fayetteville. Just went to get a prescription and the nasty, rude, unprofessional "person" at the window just threw the prescription at me and said nothing. This is after she was on her phone while I was just sitting at the window. On top of the fact that this location is always backed up, always slow, and always lazy. Clearly no one in corporate reads these reviews. Gotta take it a step further and go to corporate.
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September 2023 by Nick 0
Prepare to stand at the service counter and wait for help while being ignored by everyone on staff. Incompetent employees. Terrible location
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August 2023 by Rick Sanderson
Never have I experienced this. My daughter dropped a script at 3:30. They said 5:40-6. At 5:30 I got here and they couldn’t find it much less had they filled it. I just told the pharmacist I was warned not to come here. She was surprised. Wait, what? Good advice not to come here. They couldn’t find it without me explaining what they were. Never in my wildest could I imagine a pharmacy this lame. Never again. I Will stick to Publix and Senoia Drug Co
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August 2023 by Michael Dimock
Went in to get a passport photo, the guy that was at the photo center was very knowledgeable and worked at a very fast pace. Awesome service
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May 2023 by Kate
Today one of the pharmacists went above and beyond! My rx was out of stock and I had totally forgotten to check back to see if it had arrived until I was completely out, and the pharmacist herself called around to other Walgreens in the area to find one that had the rx I needed, transferred it, and then called me back to tell me where to go! Seriously such a blessing thank you ?
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May 2023 by Maine “Maine”
Poor customer service and they are obviously making up their own rules as it pertains to cash app cash deposits. Avoid this location at all costs.
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May 2023 by Zoie Peeples
Worst pharmacist customer service… highly recommend going somewhere else!
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February 2023 by J Miles
Very disappointed was told after waiting 4 days that my prescription would be in stock today. Called the pharmacist who rushed like she was on fire, lied and said there was no prescription for me, after I insisted she went to the computer and determined that I did. I have never been treated like a fast food order in a crowded lunch time food court like I was done with my prescription that I was told would be in, now warehouse doesn't have it, don't know when they will have it and I am told this is common with a lot of medicines for a lot of patients. Her accent was so strong and rapid that I could barely understand her and she was offended because they don't have my medicines. The information she gave me several days before was different--figure that for customer service. She is annoyed because she gave me misinformation about my needed medication.
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October 2022 by Marlon Moultrie
Arrived at Walgreens at 9:30am. I wanted to get some pictures (my 6 and 10 year old) printed up for my mom's 80th Birthday. I asked if the picture book would be made today because my flight leaves early morning. I was told no problem come back around 4pm. I arrived at 5pm and the lady in the Photo department said we could not make your picture booklet, our machine has been down for 4 months. I then talked to the manager, I asked why didn't someone call me and let me know. He said the machine has only been down for a month and there is nothing I can do for you. For me, it's unacceptable that the employees in that department is not aware that their machine is down. This Walgreens has no communication or customer service skills. Now I just remembered why I normally shop at CVS. Don't shop at this Walgreens!
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September 2022 by Reen K.
This location I was able to find my grandson's infant Tylenol, so I was really happy. Friendly service and quick check out. I will be back soon.
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May 2022 by Vince Accardo
I just arrived to the drive thru window to pick up a prescription for my wife and there is a note stating they won't be open until later today. There is no time posted, they just want me to come back later and hopefully they will be open so my wife can have her antibiotics. This isn't the first issue I have had at this location, but this will be the last.
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March 2022 by Fredrick Bailey
Overall experience here has been pretty good. No complaints really. No one is perfect. Love the photo options .
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December 2021 by Amy W
I never write reviews, and I never complain about customer service, ever. I try to give people the benefit of the doubt. However, in the interest of public safety, I feel it’s imperative that I share honest experiences with this pharmacy. Please- just go somewhere else. Month after month, time after time, the pharmacist demonstrated a shocking lack of knowledge about my prescriptions. I switched to Jones Pharmacy, which is a farther drive, but they are amazing. Walgreens pharmacy didn’t know how to fill my scrips, and they were so condescending and just plain mean about it. “If I fill yours, then everyone will want to fill theirs here!” (And I’m thinking, isn’t that point?) Also, EVERY month, there was a delay. A mistake was made, they couldn’t figure out my insurance- every single month. It’s a nightmare working with them. Just go somewhere else.