“Great customer service! Everyone is so helpful and knowledgeable! The prices can’t be beat! Support a small business and fabulous guys! You won’t go wrong here.”
“Had a great experience here today. I called ahead with a question about magazines and when I came in, the staff immediately remembered me and took the time to help without rushing or talking down to me.
Everyone was friendly, professional, and easy to talk to. They answered my questions clearly, explained my options, and made the whole process feel straightforward and comfortable. No pressure, no weird attitudes, just solid customer service from people who actually know their stuff.
You can tell this is a shop that values being approachable as much as being knowledgeable. I’ll definitely be coming back and would recommend them to anyone looking for a place that’s welcoming, respectful, and well-run.”
“Read some of the 1 star reviews. Although I hadn't needed their services in a while, I was always treated with respect by everyone who worked there. Regardless of why (their business, their prerogative), they will always be interested in some items and not others. Furthermore, I was offered at least a fair value, if not more, for the vast majority of items I sold or pawned to them. More often than not, I was also able to negotiate a
mutually acceptable price on something I wanted to buy there too.
When I need to, I will definitely continue to use Swap & Pawn. (At least until one of those 1-star folks let's me know of a local pawn shop that always pays what YOU THINK your item is worth.)”