Advance Auto Parts, located at 4592 Jonesboro Rd in Forest Park, is highly praised for its excellent customer service and knowledgeable staff. Customers frequently mention the helpfulness and attentiveness of team members, particularly Kale, who is noted for making the experience enjoyable and efficient. Many reviews highlight the friendly atmosphere and the team's willingness to assist with various automotive needs, from battery checks to finding the right parts. The store offers a range of free services, including battery testing, engine code scanning, and installations, which adds to the overall positive experience. Customers appreciate the quality of products, including leading brands like FRAM and DieHard batteries. The Speed Perks loyalty program is also a bonus, allowing customers to earn discounts on store items and gas. Overall, Advance Auto Parts is recognized as a reliable destination for automotive aftermarket products and exceptional service, making it a preferred choice for many local customers.
Excellent service. Kenneth, the general manager was very knowledgeable and patient in addressing my concerns with my car. The store was very busy and I was impressed, that as a manager, he did not hesitate to step in and help the flow of customers. It was great to see management lead by example.
May 2026
I came in on Sunday for a new battery. Matthew was very helpful and went above and beyond. He insisted on testing my old battery to make sure I did in fact need a replacement.
April 2026
Best autozone in the area my advice is show up don’t call , they have never not had a part I needed in store
