-
January 2024 by Caroline Simmons
The staff at pick up and drop off were very pleasant and accommodating. Enjoyed the laughs and the conversations.
-
January 2024 by Waad Al Azzawi
Best peopleBest location to rent a truck
-
January 2024 by Wayne T. Dowdy
Best rental rates and terms that I could find for a cargo van! The attendant was well-mannered, polite and courteous, really easy to communicate with and an asset to Enterprise Truck Rental.Getting the van back before closing was not an easy task, after loading, driving and unloading in Macon, Georgia, but I accomplished the task for a reasonable rate in a nice cargo van that was well-kept and ran well.
-
December 2023 by Roger Yawn
changed out truck for work quick and no problem. good place to do business!
-
September 2023 by R W (Vambee)
High value add rental company experience was so top notion. We were in need and no other company was there for us. Basically, we needed a tow vehicle at a reasonable price, in a short time frame, and it needed to be safe, reliable, and comfortable. All boxes checked except the onboarding was extremely difficult with about a 30 inch ground clearance to step into a 23 Ram 2500.Needed step boards or steps. Especially for my wife. She is 5" tall.Overall we traveled from Bozeman, MT to ATL. The trip was epic. Truck was powerful. Roads were well used with extensive bumps, ruts, and high speeds with diverse elevation and curves. Highly technical drive/route that requires the right equipment.
-
August 2023 by Kevin Neal
The people are the BEST in customer service and I appreciate All that they do for us at National H.M.E.
-
August 2023 by rachel kirkland
Great customer service from pickup to drop off thank you so much D’Angelo and Enterprise for outstanding customer service
-
June 2023 by YUNG WORLD
My Enterprise truck broke down Tuesday night and for the past three days I have been in a hotel. The truck was dropped off to a shop on Wednesday. And I am still in a hotel Friday morning with no answers. My truck is originally from Georgia and I am stuck now in sunrise Florida. My branch has told me that they have called multiple Enterprises to get me a replacement truck, but have nothing. I have spent upwards of $800 trying to find places to stay and food to eat with no vehicle and no distinctive dates in sight of when I will be moving again. Everyone has been telling me that they don’t know what’s going on from my branch to the shop where the truck is located. There is also freight on the truck that needs to move it is one pallet so I opted for a cargo van or a pick up truck and they haven’t been able to find me one of those either . Everyone seems frustrated with me. but I am the one that’s away from my family for multiple days now with no end in sight and spending ridiculous amount of money. I don’t know what to do at this point and I feel like everyone’s leaving me for dead. Today is Friday and all enterprise truck rental branches will be closed for the weekend, also more than likely the truck shop with the vehicle is located will be closed so I’m just trying to figure out what do I do now I feel desperate and hopeless and haven’t been given any solace or solution. I’ve basically been told to just figure it out, and now I’m stranded in Florida .UpdateAnd they got me a ride home and back safe with my family
-
June 2023 by Robert Leslie
Great Team of guys here. They offered amazing customer service, and delivered on all of their promises.
-
April 2023 by Elliott Inspace
Chimia did an amazing job and is not only professional but nice. Rent from here without hesitation. Best Enterprise rental location I’ve used.
-
July 2022 by Avery Sims
The young lady who works there is very professional and does great work. She is attention to detail..please give her a raise.Kudos to Enterprise.
-
June 2022 by BeerDawg Elites
Kool spot to rent an box type truck for big moves??♂️
-
April 2022 by MoRtIcIaN GAMING
Fast service great people.
-
April 2022 by Dee B.
No excuse for bad service. Recently my company needed a short term fix for a logistics problem we encountered. We reached out to the local Enterprise truck rental office to help in facilitating a need. The first rep that we spoke to on the phone was very nice, super professional and responsive via email. Her name was Mia(sp?). Maybe that was short for something else. But we had a very good conversation concerning the requirements and so forth. The next rep that we had the unfortunate luck of dealing with was Emonie Thorne. Professionalism was definitely lost on this young lady. She acted as though we were bothering her when we asked for information in order to make this process go smoothly. Her emails, we still have them saved, were snarky in tone and unprofessional at best. If one doesn't like one's job in the service industry maybe look in a different direction for employment. Do not subject customers to subpar service. When we partnered with Enterprise we paid for two things: reliability and service. The latter of the two would be an impossibility from this young lady. Is it an outdated ideal to expect great customer service in the service industry? It's very evident that a consistent approach to phenomenal customer service is not something that Enterprise rent a truck values. Going forward we will pay a higher price to deal with the company that values the business relationship.
-
November 2021 by Denise Butler
I spoke with several of your agents ànd not just a few of them but every agent could not answer any of the questions I asked knowledgeably and confidently. I am not a troublesome person. I speak to people with respect and I only ask for the information I need but each and every one of your agents gave the impression that I was a nuisance for asking them to do their job and às though they could not wait to end the call. If this were not an insurance making this reservation I would certainly choose another rental car company! I can't count the number of vehicles my husband and I have rented from you and we were always very pleased with your professionalism but I don't know what you have changed but I will definitely use someone else the next time I need a rental!
