-
September 2023 by Jeremy Hamff
Excellent experience. The staff was friendly, helpful, and communicated well. My car was busted up from a wreck and looks like new.Service: Body & Trim
-
August 2023 by Don Dada
Perfect place to go to. The staff is very nice and they know what they are doing. Work is amazing.I will be back to see Mr. Hellman. Thanks you guys
-
June 2023 by Jayvone Paige
Maaco provided 10/10 services for my body work and painting on my brand new car a 2019!Nissan Sentra. They estimated the price to be under $700 for a fix that was $2100+ anywhere else.The fix took only 4 days!! My friends vehicle took 24 days for a bumper problem of equal magnitude from another auto repair shop. I’m coming back to this specific maaco for all of my needs. 5 star experience
-
June 2023 by Crystel Landon
Poor communication, poor time management poor quality paint job (after 2 separate paint sessions) looks matte on left side and glossy right on the side, and my key fob was lost. Very frustrating, annoying, and unsatisfying experience.Service: Painting
-
April 2023 by Malinda Jameso
I don't know much about the place a friend had some work done on her car and she said that they do great work
-
March 2023 by Ramona Weston
They did a spectacular job on my 1997 Honda Civic. My second visit at this Forest Park location. Will do business in the future if needed... Very satisfied customer..
-
February 2023 by mike thom
My car was painted carelessly. Paint on my tires , molding, and under frame. They didn’t cover the trim like they should have. Very disappointing in a paint job that cost me 1600.00.
-
January 2023 by Mr. H Griffin
Welcome to the NEW and IMPROVED Maaco Forest Park. We're currently running Owner Specials on all over paint jobs. Dents and dings, WE GOT YOU. Bumper needs replacing, WE GOT YOU, headlights busted, WE GOT YOU. Even if you just need a touch up bring it to us WE GOT YOU!!FREE ESTIMATES ?!!!
-
October 2022 by Tee M
Very unprofessional! I was told to come 3 different times. I was given three different prices just for a door adjustment. The manager who was not a mechanic or body mechanic gave me a estimate that was crazy and didn’t even properly look at my vehicle. Poor customer service as well no one apologize for me being inconvenienced and wasting my time traveling back and forth. GO ELSEWHERE!!
-
October 2022 by Teetooliit
Very unprofessional! I was told to come 3 different times. I was given three different prices just for a door adjustment. The manager who was not a mechanic or body mechanic gave me a estimate that was crazy and didn’t even properly look at my vehicle. Poor customer service as well no one apologize for me being inconvenienced and wasting my time traveling back and forth. GO ELSEWHERE!!
-
October 2022 by cdmartin411
So these are under new management, and they are the truth!! Ive taken 3 cars to them over the last month, and they have all come back better and faster than I expected.
-
September 2022 by Christiana A.
Is it possible to give negative stars? If so, this company has certainly "earned" it. I dropped my car off here on 9/8/22 with assurances that while the car needed work, it would be taken care of efficiently. I was grateful and left believing my car was in good hands. Over the next few weeks, I was told multiple things, including that the car was sitting at a different location and no work had been done--only to find out that the work HAD been done AND the car was back in their lot. I have been in contact with at least three Maaco shops about my car and the miscommunication between those shops was incredible. How does Forest Park Maaco send my car to Jonesboro Maaco, but Jonesboro Maaco doesn't know anything about my car and wasn't even expecting it?? Overall, GROSS INCOMPETENCE AND MISMANAGEMENT, and terrible communication. I have my car today (9/28/22), but only because I went in person and demanded it back. And that took hours because the car had been moved YET AGAIN, which I wasn't notified about. Not even all the work had been done after 3 weeks! WhenI got my car back, the gas light was on because they had driven my car back and forth to at least four different Maaco locations!
-
July 2022 by Arthur B.
My car was taken to this location June 10, 2022. As of today, July 11, 2022, I have not received my car. Each time I call, I was told something different. I spoke to Ladarius, a representative who answers the phone there. I spoke to Michael, the manager. They both told me that my car was being prepared for painting. I'll call back Thursday, June 30, 2022, to find out that my car is just sitting there. I have called this location so many times and am unable to get an answer. Michael, the manager, refuses to call me back or to answer my calls. I strongly recommend that you not use this location. There are many other Maacos around that would treat you better. I'm asking to be contacted.
-
June 2022 by Str8tNoCaser D
This place is the worst. If I could give negative 5 I would. Had my vehicle from May 3 thru June 2 and no work done. After taking vehicle someplace else realized that had nit even ordered all parts necessary to complete job.Had to take vehicle to Fayetteville location and it was NO better. CUSTOMER SERVICE sucks!!!!I would NEVER EVER recommend this franchise to anyone.Services: Painting
-
April 2022 by Lisa Patterson
It was the WORST EXPERIENCE EVER!!! I would never come back here No stars not even 1. They are bunch hustlers.. I regret my experience. The give the brand Maaco a bad name!!!!! The one on Forest Park! Don’t Go there it’s trash!!
