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February 2024 by Darion Williams
Great service.
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February 2024 by Nicole Tyes
Richard's performance was truly exceptional. I am deeply grateful for the outstanding service and expertise he provided. The reason I am a loyal customer of this particular store is their consistent excellence in treating me with utmost respect and patience. Richard's exceptional performance only reinforces my trust in this establishment.
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February 2024 by Donna Walters
Quick. No complaints
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February 2024 by Olufemi Adetola
Extremely bad experience. Never recommended to anyone
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February 2024 by Ushanie Symone
Easily the worst car experience I’ve ever had. I purchased an alignment thru Groupon, then elected to add the oil change in store. I stopped in Friday and was told they were pretty booked up for that day but that I can be scheduled the following Saturday at 12. When I arrived at 12 for my appointment there was no one located in the front reception area (same the day before) the day prior I waited 10-15 minutes to be addressed on Saturday I wait 5-10 before I was told to visit the back office. While waiting in the reception area a tech was told he could take lunch (this was the tech needed to work on my vehicle) I completed the check-in and sat to wait for my car. At 12:45 when I noticed my car sitting where I parked I started to look for an attendant to ask about the process (there was no one in the building nor the bay) realizing I was in the building alone I was forced to continue to wait as they had my keys. 10 mins later the guy who sat in the office returned and the smell of food wafted thru the building. I asked how long the process would take and he told me on average 45 mins however he doesn’t have the filter for my car like he thought so add an extra 30 for the part to be delivered. I mentioned that my car was still in the exact spot I parked and its an hour after a scheduled appointment (that HE chooses the day prior) a which point he said that was because he couldn’t clear a bay ( I counted 3 empty slot while in search of them) after our conversation he went outside hisself to pull my car into one of the open bays and went back to his office. At 1:05 the worker who left when I arrived returned and began work at 1:07. I was the sent an update stating the oil bin on my car was damaged and leaking, my brake fluid’s were dirty and that these were the two major issues with my car that needed correction immediately. Unbeknownst to them I keep up on my maintenance and my car is always parked in a garage. My tires brakes and rotors were changed in December the brake lines were flushed at that time as well (it was mid February). The garage was important to note because there are never any oil spots on the ground once the car is moved. Hearing me state these things to my mom over the phone the rep tries to back pedal the suggested work needed by saying the oil could have been an oversight and he tried to clean it as best as possible but I shouldn’t worry about it. Overall THE laziest group of tech I have encountered and they are very blatant about the lack of care or effort. I would not revisit this brand (as this is my first experience with Meineke ) and definitely would not recommend this establishment. The service was poor and suggested work seems to be a rip off.
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February 2024 by Nykie Goff
Had a pretty good experience here car repair was reasonable. Professional staff.
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February 2024 by Neal Higgs
EVERYONE N THE BUILDING REALLY DID A GREAT JOB OF MAKING ME FEEL COMFORTABLE N EVERYONE KNEW THEIR JOB
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February 2024 by Dhani Shepherd
In gave them 5 stars because the customer service is excellent and they are very informative and make sure you understand what’s going on with your vehicle. The manager Antoine was super nice
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January 2024 by Sharron Chapple
Great customer service and knowledgeable. I came up on this place through Groupon and I most definitely will be using them again….with or without Groupon.
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January 2024 by Kaiden Woods
Great customer service and done under a hour . Amazing staff
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January 2024 by A Lewis
Great service, cool attitude. Took care of my diagnostic and gave me great customer service. First time here.
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January 2024 by Chris Boehme
Knowledgeable and helpful. Easy to use my Groupon voucher.
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January 2024 by Monsháe Jordan
Fast service
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January 2024 by Andrea C
Today I went to get an oil change and it went Great. Fast service, friendly customer service, and Antoine was awesome.
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January 2024 by Jaliya Williams
fast and efficient i cannot complain , they showed took care of my problem and showed me their other concerns as well