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July 2023 by Kia P
Location closed
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May 2023 by Will Mosley
April 19, 2023, 12:25pm. I want to take the time now to let everyone know what kind of company MetroPCS is before I cancel service on all four of my phones. You can look at my past reviews and see that I am impartial and I think things through when it comes to products and services. MetroPCS has made me madder than I've been in along time.I bought an unlocked phone and I wanted to bring it to MetroPCS. [DAY 1] After walking through the online steps, my phone would not get signal. I spent several hours going through the automated system to get service with no success. [Day2] I spent the entire day talking with corporate MetroPCS and going through the automated systems that they assured me would work - but didn't. So, I went to a MetroPCS store. The employee was able to get my phone working, so I left but 20 minutes later, I had no signal. So [Day 3] I went to a corporate store on LaVista Rd and told the employee of my ordeal. He said that there was nothing he could do and nothing he was willing to do to help me fix this problem (of swapping phones) so I asked him, "So, you're saying that MetroPCS will do nothing more to help me, and MetroPCS would rather me switch to a different company?" Emphatically, he said, "Yes."I'm not sure what their business model is, but they've lost me as a customer. I used to respect this company, and maybe TMobile is trying to anger MetroPCS customers enough so that they run to TMobile. Whatever it is, please be weary of this company!
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November 2022 by Oscar Robinson
Didn't get nothing
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October 2022 by Taneysha Glass
Friendly.
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August 2022 by Berlanda Saint Julien
Bad service
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November 2021 by Ralph Mula
Don't believe the hype, please and thanks
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October 2021 by Legit Da7th
Very friendly and fast service
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October 2021 by Alonzo Miller
Mario is such a nice guy and very helpful
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March 2021 by Sheila Evans
This Last time I bought a phone on Feb 1 the lady wasn't very helpful, and she didn't want to deal with me and the problem I am having with the phone
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November 2020 by Legit
Very friendly and fast service
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September 2020 by Angela Stewart
We like metro by T-Mobile formerly known as MetroPCS not only are their prices reasonable and you don't have to sign a contract for their service whenever we have a problem with our phones we take them in and it might take them a while to solve the problems but they do solve them
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July 2020 by Latrease Choates
Very friendly service
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August 2018 by Amani Shabazz
Great service, very friendly staff.
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May 2018 by Joy Ansley
Fast friendly service
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February 2018 by Jennifer Espinosa Reyes
Rude people
