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February 2024 by Katerina Rakestraw
Steer clear until they handle their mice problem. We had belongings destroyed. Really gross.
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February 2024 by THE PROTOTYPE
I HAVE A STORAGE UNIT AT THIS LOCATION AND THEY HAVE MICE.THE CUSTOMER SERVICE WAS GREAT WHEN I FIRST GOT MY UNIT; STILL WAITING ON A CALL BACK REGARDING THE MICE.
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September 2023 by Leigh Ann
Erica is awesome!!! She's always so nice and welcoming. Very knowledgeable and I'm so happy the fixed the office window!!
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August 2023 by Leigh T.
It's dirty and they'll raise your rent a few months after you rent a unit. The Public Storage in Forest Park, GA raised my storage rate by $60 per month after only being there for 5 months. Now my rate is over $200 per month. And they don't tell you in the ad or in the office that you HAVE TO carry insurance of $15 per month adding it to your monthly cost. One of the office staff is rude & has attitude (don't know her name yet). The elevator has a trick to it that they don't tell you about & you have to find out how to use it the hard way by trial and error. Time to close it.
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July 2023 by Luke Boyd
Erica the manager help me out and give me the best experience and the best service ever at Public Storage
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July 2023 by Stacey J.
I rarely do ratings but it was a great experience I reserved online but got there and the storage was too small I was shor snor able to upgrade with no pressure and the shee agent was so kind I don't know her name but thank you so much for making my experience nice
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March 2023 by ernest p.
Ms.Jay did a wonderful job .She was very nice, quick an considerate of my situation!!
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March 2023 by kallme armani
Sorry for the late review. But I come to the location looking for space. The manager justice didn’t have any size I need but she look up other stores for me. Thank you for your kindness.
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March 2023 by Luhrae 321FL
I came with my father to get a space and the manager justice was a great help. The location was very clean as well
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March 2023 by Cameron Cameron
if I could give this place a 0 star I would, the m. g. r keep sending me a bill even after t told her am no longer renting a storage unite from her . it's been two months and they keep sending me emails, I lift a few things in the unite do to there negligence of not fixing the storage door. it was hit by a U-Haul truck of another renter, I paid the bill in January the door was hit on January the 14 ,2023 I didn't pay February door not fixed m. g. r said she put in a work order , it's March and now they have sent me a bill , saying no owe them over 400 .oo. for a unit I can't access fully to get the rest of my stuff out. Nikki is the m. g. r name , plus the storage rent whent up multiple renters moved out . I asked on March 10 2023 for the district m. g. r to context me about this on March 11 2023 they sent another bill to my email . To much drama no respect to the customer, you can't respond to their emails, and if you go to the virtual assistance it's no help , tells you to download there app. I doint want there app
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March 2023 by Lyric Lasean
Me and my husband came in today and we got a unit today and Justus was a GREAT HELP very enjoyable and kind !
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December 2022 by Love Charity
Justus had great customer service last Thursday came in to the store last week looking for storage she explained to me all the options i had. She was very helpful definitely recommend her to anyone !
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December 2022 by Déjà Davis
Great customer service Justus was very helpful would recommend friends and family to get storage there
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December 2022 by Katherine Berry
I love the new manager at this location she is so sweet. Thanks for the help justice
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November 2022 by Richard Mclaughlin
I came to this office thinking that I was at the right location but of course I wasn't. There was a nice young lady that gave me directions to the other location and showed me what there units looked liked and explained the difference between locations. After talking with Ms. Trina I decided to use her location and she did her best to try to match there price for me and she did. I was so happy. Thanks Ms. Trina for all your help.