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March 2024 by Karen Smith
SEVERAL PACKAGES HAVE NEVER MADE IR PAST THIS POST OFFICE!!!!! IT ARRIVES IN FOREST PARK AND STOPS!!!!!!! I NEVER RECEIVE MY PACKAGES!!!!! WHAT ARE YOU ALL DOING? YOU MUST HAVE HIRED SOME THIEVES!!!!!
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March 2024 by Robert Colson
I had packages being delivered to an old address. I’ve gone to this location twice to try to have my packages intercepted and each time I was told to write down my name previous address phone and tracking number, to which the supervisor would reach out to me. Not once did I get a call back or any response. It’s terrible management and customer service especially when Im losing merchandise. I eventually had to figure this out on my own by going to the previous address and resolving with the current tenant. This USPS location was severely unhelpful and did not fulfill their promises in returning my call.
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March 2024 by N B
Dropping off a prepaid package there, I was pleasantly surprised. They provided great customer service &. the space was well lit, well organized and adequately staffed.
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March 2024 by TIFFANY BRYANT
I had been trying to retrieve my package for 4 days with no success after speaking with 3 different people. I called today and spoke with Mr. D.Hernandez, and my package was delivered to my front door in less than 30 minutes. He was very attentive and provided excellent customer service. Thank you Mr. Hernandez for caring about the customer.
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March 2024 by Steph Johns
Not sure where to start. But I’ll start with I miss my old mail carrier. I never had issues sending/receiving packages or mail. When it showed up on my informed delivery it was there that day. When I scheduled pick up she would pick up. The last few months have been hell. Missing mail from SSA, bank and important mail. I submit not received and nothing is done. 2 weeks ago was waiting on an IPhone and it was out for delivery then I get a notification that no forward address?? I’ve been here all my life so after speaking to a supervisor and escalated the missing package and they confirmed that I never put in to forward and address .2 days later get an update saying my package is out for delivery then I receive a empty package with nothing in it. The phone and box gone. And it was sealed with the USPS damage seal. It wasn’t damaged I have pics and video where you can see the package was ripped on the side and the contents taken out. And the USPS hasn’t been opened by myself as o had to use it as proof to get a replacement phone. And I’m scared for when that is to come. I just find it funny that it went from a fake foward address excuse to after escalation an empty package. Please do something and hire people who actually want to do their job and not fly through the neighborhood yelling on their phones or blasting music and leaving everyone’s mailboxes open.
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March 2024 by DeVaughns 4Ever
Very rude
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February 2024 by Danielle Grant
I had a wonderful mail lady!But when it’s not her; the other people steal my mail or try to. I have had multiple occurrences over the past 6 years with a very specific mail lady who refused to pickup my mail from the box with the flag up and told me as she was driving past me, on her phone, that she ‘already did it’s. That’s when the problems started. Every Time I have a letter or piece of mail that resembles a check, card or important details like form the IRS or agency such as; my mail is mysteriously missing from that day. I have the online source emailed to me daily to see my mail that they scan in. When I report it it will show up a day or so later with a corner opened or missing like they’ve tried to look or open it. This happens with every piece that is important as started before. And only on the days that my original carrier isn’t working. My original carry has also had to pry open a sealed mailbox that the bad carry stuffed my mail into to hand me my pieces and we have had conversations about it. It has been reported to the office also and I was told that the mail is scanned through from an offsite and it isn’t guaranteed on the date it’s pictured. My original carrier told me that is not true and again; my mail is delivered correctly and on the date it’s scanned when it’s her.It’s very frustrating to have to be concerned on if I will receive my very important mail, not just flyers and being able to know my privacy is intake and not disturbed considering it’s a federal crime to tamper with mail. Esp with Atl being a Scam capital I hope the mail carriers employed are not part of that. Reporting lost mail again. Have to do it once a month
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February 2024 by GERALDINE Thomas Sexton
I’ve had no problem with the Postal Service in Forest Park. I was always greeted with a smile.
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January 2024 by reanor woods
To whom it may concern, I'm so tired of the carrier ALWAYS leaving my mailbox open after delivering my mail and always stuffing EXTRA LARGE PACKAGES that to large and they leave my mailbox opened. And another issue, and please stop putting other folks mail in my boxI
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November 2023 by Williams Sister
Clearly, the previous posts ranting about their mail carrier were not about the Forest Park Post Office. FPPO are the nicest people and very helpful. Every time, my experience has been great.
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October 2023 by Tamyra Hargro
I live between two post offices. Riverdale and College Park brank. However, I come the the Forest Park location. This location is always staffed. The attendents are professional and nice. Mr Clark is courteous and made me feel welcome just to be there. Keep up the good work Forest Park and perhaps Riverdale and College Park can learn a few pointers.
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October 2023 by Sue Hodd
The worst service ever. Months ago the carrier said she delivered a package however on our camera it showed she clearly didn’t deliver the package. I went to the post office and showed them a clip of the video. Final Results, the package was never found and we weren’t reimbursed for the package.Just recently we saw on the camera that a new carrier on Saturday attempted to deliver our mail.He walked up to the fence with little attempt to open the gate that we never lock, he jester with his hands like whatever and kept on walking. Past carrier has never had any problems with the gate. However, this one did. I’ve been calling the post office several times a day for two days to see what this carrier did with our mail. Still today no one is picking up the phone. If I can give them 0 stars I most definitely would.
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August 2023 by E. Smith
I have been living at this same address for 20 years this is the second time that I received a card in my mail box stating that Attention mail carrier this address is currently vacant ?
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August 2023 by Onye Çoley
I went to Forest Park post office to get my first passport after I made an appointment online. I was informed that I needed to bring my original birth certificate and not a copy but they were very cooperative with me and allow me to come back the next morning.So I did come back the next morning with my birth certificate and Robert the man who worked with me was very helpful, he gave me all the information I needed and answered any questions I had also reminded me that I had to pay cash or a debit card they do not take credit cards. But they were very knowledgeable about the passport process and very helpful. I'm very satisfied with the service I received.
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August 2023 by Obie Mullis
Poor customer service, I have ordered an item twice in the past monthIt was supposed to be delivered at my job which is a trucking company. They kept rescheling delivery with the excuse that front door was inaccessible or driveway was block. On first order they finally said it was placed in mailbox but it wasn't the second order says its undeliverable again. I went to post office and clerk made up excuses and lied about when they attempted to deliver the package yesterday 8-22-23.I have called on numerous occasions and couldn't get anyone to answer, when someone did answer they put me on hold and didn't come back.