WM - Forest Park Transfer Station

Hours: WM - Forest Park Transfer Station receives mixed reviews from customers. Many praise the service for being reliable, timely, and well-managed, highlighting that notifications are sent promptly when changes occur, and describing it as the best waste management experience they've had. Customers appreciate the professionalism of the staff and the trust they have in the drivers and crew, especially those who have been with the company for years. However, some reviews point out ongoing issues, particularly with missed pickups and difficulty reaching customer service. One customer expressed frustration over repeated missed pickups on scheduled days, especially during holiday schedules, and felt the company should improve communication and accountability for such mistakes. There are concerns about the company's accessibility, as it can be hard to contact someone quickly, leading to inconvenience and dissatisfaction. A specific challenge for handicapped or bedridden individuals was mentioned, noting that they depend on others to take trash to the curb and suggesting that provisions for older or disabled customers could be improved in the future. Despite these challenges, overall, many customers feel confident in the company's efforts to resolve problems when they arise and recognize the professionalism and reliability of the staff.

1. Forest Park, Georgia