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“Absolutely the best customer service! Quick, reasonable and will always work to get you best pricing! I also love that they are so transparent on costs and do not try to constantly upcharge for every little thing! Very honest and convenient for me!”
“Got in an accident on the highway and Tracy was called to tow our car. He showed us amazing hospitality and made sure my mom and I were both okay. We had two dogs with us and we were both shaken and unsure what to do next. He explained the best way to move forward with our situation and drove us to a hotel and told us if we needed anything to contact him. He was amazing and super nice and we are grateful for his help and support.”
Body Shops
Body Shops
Body Shops
Body Shops
“I've always heard pretty good things about this business, but I've never had the fortune/misfortune to have to use them. Well, that changed when I was rear-ended by someone who clearly was not paying attention. From the very start, they were very clear on their communication about what the process would be like after I explained I'd never gone through this process before. They explained their previous experience with the insurance company that I was going through and what I might expect. But overall, it was a pretty seamless process, thankfully. When I got my car back, it was probably in better shape than when I dropped it off with them. Everything looked very nice. I saw no issues, other than some super minor green paint/marker on one of my windows. Honestly I'm not even worried about it, I can scrape it off later.
The only real fault I have with them is that their communication was a bit poor. I had no estimate communicated until I called them first. When more damage was discovered, it was the insurance that informed me rather than them. I wish they had communicated progress a little more frequently or even something as simple as some text message updates.”