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July 2025 by Michael McDonald Caraballo
This store lost all my packages and blamed it on USPS. Then they all laughed at me when I said that didn't make sense. I have been doing business with UPS for years. The manager and staff need to be fired immediately and replaced with a staff that cares. I even had a rented box there. I will discontinue that. Very unprofessional. They just did not care at all. Do not do business here. Worst service I ever saw.
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May 2025 by Gloria Knight-Slaughter
Great customer service.
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May 2025 by César Viana
I am disappointed. I ordered 4 packages only got 1. The employees they don’t care, they don’t offer any help. They blame usps for their mistake. This is the worst ups I have dealt with and it’s embarrassing considering that I’m paying for a service that I’m not receiving.
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March 2025 by Meli Allison
I ship often and always have good service! Great staff! 👍
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January 2025 by Dan Junior
Delays all deliveries for over a week
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January 2025 by Pur Aqw
They don’t care. I’ll go in there multiple times to pick up packages and they’ll say they don’t have it, then 2 days later I’ll go in and suddenly it’s there with a sticker saying they received it 4 days ago.
This time it was a week, it’s 1/13, I just picked up a package that they received on 1/6. I picked up other packages on 1/10, 1/8, and 1/6… I asked if they had anything else and told them I was looking for another package each time.
Every time. Without fail. I’m paying them money so they can delay my mail is so maddening…
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October 2024 by Kyle Harris
Rescheduled my delivery for no reason was out for delivery then Rescheduled for 2 days later
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August 2024 by Tammy
Young man was very professional and courteous!
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July 2024 by Michael Naas
This store is convenient for those working on Fort Gordon. An even better reason to use this store is how helpful the people are who work there.
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June 2024 by Casey Hannan
I had no issues when I went in. The lady was helpful and got my package taken care of quickly.
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May 2024 by Jeremy Lofing
The manager Kathia helped me send 13 individual packages across the world and was extremely helpful during rhe process. She was not annoyed nor did she rush me. Great customer service
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May 2024 by Soviet Spy
Absolutely rude employee. The lady employee with brown curly hair that worked today 4/17/24 is so rude. She needs to be retrained or spoken to. Always has an attitude and makes smart faces at customers. Completely walks away when you’re trying to work with her and ship out packages. This is the second time i’ve had a terrible interaction with her. When i see her behind the counter when i have to ship something i dread it. Do something about this lady.
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May 2024 by L M.
Good service.
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May 2024 by El PAPU
It’s the best way for me to send my family stuff that they really need and want whenever they need it. I really appreciate ups for being so helpful I doing that for me. Thank you so much
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May 2024 by daniel coburn
It's was very easy do get immediate, friendly, accurate service.The lady helped me with my delivery with a Smile and professional attitude.
