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February 2024 by Tom Rose
I’m sharing my experience at this particular location because of the great customer service displayed on 2 different occasions! I Have an 80 year old friend with an android phone and I use an IPhone so I’m not familiar with his phone but he needed help and we went and a sales associate named Noah was able to address his problem immediately. That was several weeks ago, well today my friend called and needed to email a photo to one of his friends and of course not being familiar or technological savvy enough to do it with his phone we went to Cricket on Battlefield Pkwy. again and Noah wasn’t there but young man named David was and he went above and beyond what I would’ve expected from a sales associate/support guy. I know for a fact that when I need a new iPhone I will certainly get a price quote from Cricket on Battlefield Pkwy. Both Noah and David were very knowledgeable and above all HELPFUL! Way to go guys, that’s a great way to expand Cricket’s customer base ‼️??
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February 2024 by Hustleman Gaming and Entertainment
Has decent deals, but the service is not good at all.
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February 2024 by sue thurman
Right now I am not a happy customer, I brought a phone last Saturday and I took the phone back on Tuesday trying to get a refund I was told that they were short on cash, it was in the morning right after they open but they told me I could take it to another cricket store for a refund all the cricket stores in Chattanooga told me that I would have to go back to the store I bought it from so right now all I'm getting is the run around and also the guy in fort osaid that he was off on Thursdays and Fridays well I've only got to Friday to take the phone back we'll see.
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July 2023 by Mitchell Marchus
Cricket phone support could not help me. I was told to go to a Cricket store. I spent 1.5 hours on the phone with Cricket, and they did nothing for me. I walked into the Cricket Store in Fort O, and in less than 10 minutes, the store rep fixed my problem. Received nothing but outstanding support.
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May 2023 by Valerie Taylor
Leeann was awesome at keeping me in budget while addressing my concerns. I am so happy with my new phone. I will be headed back when it's my husbands turn to upgrade. Thank you :)
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February 2023 by Leeann Mayes
Love coming to this cricket location the staff is very friendly and out going. Will definitely be returning for all my future purchases and send my friends and family
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February 2023 by Miker Arrivillaga
Great Staff! Great Service!
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January 2023 by Elijah
These people here are awesome Leanne took care of us and done a great job Noah done well as well great customer service and will love to have them again
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November 2022 by Elizabeth Mcfarland
Great customer service and the manager was so nice.
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November 2022 by Donnie Stickland
Lyndsay has done a great job but my new phone has problems
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August 2022 by Sharon Stevens-watson
Hire ppl who want to work
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April 2022 by ViceCity Dreamer
An amazing place and great customer service and great quality phone selection and great pricing
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February 2022 by Teri Buffington-Stewart
Brought a Motorola Phone, love and the guy there really knew his stuff. Got all my information loaded onto my new phone. I didn't loose a thing
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January 2022 by Stacie Morris
Your sales person Dillon was amazing today. I had been having problems with my phone for months and he was able to help me and explain that it was not set properly to the 4 and 5g network. I am so thankful that you had such a knowledgeable person to explain to me the confusion and problems that I had been experiencing. I will definitely recommend your store to all my family and friends
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November 2021 by Teresa Burton
Great very helpful and did everything right the first time Amazing
