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August 2024 by Lisa Coleman
I just wanna say thank you all for the outstanding work that community and everybody so loving and polite. I love to see y’all smiling faces and a very courtesy and I’ll go out your way beyond call of duty to wait on your customers and I’m glad to be part of the CVS family, and I’m so grateful that you got to see text alert to have the function call you back Prescription and thank you so much again for serving us heavenly blessing. I just wanna say we love all you from bottom of my heart.???
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July 2024 by Nick Mahan
The pharmacist mekey denied my wife her medication, after she came to the pharmacy 4 times in a row. Every time they claimed it couldn’t be filled for a different reason. Staff was super helpful and understanding but the pharmacist wanted to argue with a DR over something they prescribed! After contacting the insurance company and DR office we were told flat out we are not filling it with no justification at all. Frustrated and will be moving prescriptions to Walgreens.
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July 2024 by don sutphin
My Neighborhood store, absolutely the best!
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July 2024 by Jill Bradford
This pharmacy is awful. Technicians are extremely rude and don’t understand their job apparently. Asked one of the techs where something was out on the floor and her response was she had no clue where that is and and it’s not her job to keep up with that. LOL!!!! I worked in a pharmacy for 11 years and was expected to show and direct every patient where something was at. That’s just uh…. what you do when you have a job anywhere really. You are there to help out. So maybe she needs to be trained better on being a decent person. Thanks for nothing!!!!!!!
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June 2024 by Terri David
Helpful employees
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February 2024 by Dustin Anglea
Rude an unprofessional pharmacy!
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February 2024 by Jesse Blackburn
Let's just say I hate being on hold specially for an hour, when I got got a message about 8 hours ago saying that my script is getting filled then I try and call them again an hour hold and all the pharmacy said was yeah well we been slammed all day.... no apology nothing but attitude.no thanks I'll take a my business elsewhere
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February 2024 by Michael Eicholtz
Always great!!!
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February 2024 by DJ Cykl0pz
Typical quick CVS pharmacy visit so i cant say much. It's always open and the staff did their job well and I was in and out
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February 2024 by Tricia Spain
As a delivery person, I don't deserve to be treated like I'm lower than you! I can't help if restaurants don't get orders or side items correct! Bags are sealed for your protection!!! I ask if things are there, and if they say yes, that's all I can do. I delivered to pharmacy and tried my hardest to accommodate 2 deliveries when the restaurant messed everything up! I'm sorry this happened, but not my fault!
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February 2024 by Tricia Tourigny
As a delivery person, I don't deserve to be treated like I'm lower than you! I can't help if restaurants don't get orders or side items correct! Bags are sealed for your protection!!! I ask if things are there, and if they say yes, that's all I can do. I delivered to pharmacy and tried my hardest to accommodate 2 deliveries when the restaurant messed everything up! I'm sorry this happened, but not my fault!
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December 2023 by Laura Hayworth
Terrible customer service! Use another pharmacy location.
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October 2023 by Ian Seaton
There is one pharmacist to take care of any issues on drive-thru and in-store shopping. We came in to get the latest COVID vaccine, a flu shot and pneumonia shot. There was nobody in line in front of us, but we had a bit of a wait for the harried pharmacist to get to us. The "room" for receiving the shots was a small space marked off with temporary office cubicle partitions. The pharmacist was professional and efficient. We had one problem with a refill request not being sent to the prescribing physician, but corrected before running out. They are very good about keeping us informed about refills and new prescriptions.
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September 2023 by Amanda G
If I could give a 0, I most certainly would. I call late so I am on hold about 30 minutes. Call anytime before 1am and you will wait 1hr. Even when you get someone on the phone, they are rude, short, cut you off because someone more important is in the drive thru.This pharmacy is A JOKE!There are a few polite staff that want to help and it is so sad when young staff ask a pharmacist for help only to be belittled, ignored, roll their eyes at them RIGHT IN FRONT OF THE CUSTOMER!CVS Cares???? CVS CAREMARK! Who do you care about!? Certainly not your customers or staff that make your pharmacist job even possible!If this continues, I will name drop because you should be ashamed how you treat staff and more importantly your customers! Wow! Care should not be a part of your brand!Heaven forbid your loved ones call and get treated the way we do. You would be livid!
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August 2023 by Ronda Walker
I had to graduate!! I've been here since they opened. Service has declined so much at this particular CVS. I can't seem to get things done here in real time it takes 24 to 48 hours to get a prescription filled etc. I moved to the CVS in Ringgold on Battlefield parkway and get awesome service and my prescription will be ready in an hour or so. Now I'm willing to drive 15 minutes out of my way to go somewhere else because it's worth it!! I hope they find a way to get their balance back.
