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February 2024 by Mary Ensley
The donation process is great. A nice gentleman came out and collected the boxed donations.
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February 2024 by Rob Pursley
They have clothing but no prices on them. It's deceiving, they can charge you what ever they want because of that.
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February 2024 by Rebecca Lancaster
I was very disappointed upon visiting this store. I'm not sure if all area goodwill are ran the same, but I was very disappointed. I went in trying to find some clothes for my son. Only to find that they no longer sort the children's clothes. Boys, girls, and all sizes are all mixed together which makes it a nightmare to shop. So I just completely bypassed that. Another thing that bothered me was that several items are "exempt" from the discount color. I was looking at glassware only to find that nothing had prices, when I asked an employee I was given a short response that all the glassware was 1.99, like it was common knowledge. Seems pretty high to me for some of it. Also they made an announcement that no one was allowed to take anything from the wares cart until an employee had put it all away, which honestly makes no sense at all to me. I am a huge thrift store shopper and goodwill used to be great, this store in particular used to be the most organized in the area. I'm really not sure if I will be returning to this store, or any goodwill of chattanooga store.
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January 2024 by K W
The store was fairly organized but sizes were mixed up. This is a large store so I can see how it would be difficult to maintain all the clothes with so many people going through them. The staff were friendly and helpful.
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July 2023 by Royalmarc Reviews
Absolutely love this location! The staff and management here are top notch! Super friendly, super helpful and because I’m here a lot they know me by name. Lots of great deals! Merchandise is constantly changing so you never know what treasures you will find here. I used to come everyday but due to work schedule I am limited to about 1 time a week now but it’s still great to stop by and see what’s new! I highly recommend this location!
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April 2023 by Rachel Lora
Great location! I am always thrilled with the selection. Recently I found some great dresses and shoes. It’s great to have this store in the neighborhood. Staff is always friendly :)
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September 2022 by Snapdragon Hemp
The Ft. O Goodwill is an absolute unit! This is a huge sleeper in the Chattanooga area for good finds. I’ve been coming to this Goodwill for years and this is by far my favorite. I got a sweet Carhartt jacket for only 15$ and a Lake Winnie shot glass from the 60’s on this trip. Anytime I’m looking for some heat for cheap, this is always stop number one.
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September 2022 by Patricia Thompson
Love this store, it is the best store Goodwill has, everyone working there, they are very nice ???
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January 2022 by Pam Smith
The first time I brought stuff the guy wouldn't help me unload it The second timeThe second time I came backHe didn't want the stuff he suggested I take it across the street to Providence apparently wasn't good enough for him
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December 2021 by Dana Koogler (Cumberland Gal)
We checked out this Goodwill Store for the first time on Friday. It was clean, neat, easy to get around in. Staff was friendly and helpful. Good bargains. We did not find much today we needed or wanted, but found two treasures. One toy for .99 Cents and a whisk for .99 cents. That is just the luck of the draw. Though we did not find much today I'd go back to try again.
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December 2021 by Kittynoir30
I love shopping thair but we never run into grumpy people until today we brought bags of heavy clothes an the old man stands thair just watching us Mom ask him if he can help an he said nooo an he was not doing he’s job but being lazy we will not be bringing Our donations y’all need to Tell that old man if don’t want to be thair he needs to Go somewhere else
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December 2021 by Barbie Barker
Good prices & good stuff. The staff is very nice. Thanks ?
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September 2021 by Dana Koogler
We checked out this Goodwill Store for the first time on Friday. It was clean, neat, easy to get around in. Staff was friendly and helpful. Good bargains. We did not find much today we needed or wanted, but found two treasures. One toy for .99 Cents and a whisk for .99 cents. That is just the luck of the draw. Though we did not find much today I'd go back to try again.
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September 2021 by Kittygirl
I love shopping thair but we never run into grumpy people until today we brought bags of heavy clothes an the old man stands thair just watching us Mom ask him if he can help an he said nooo an he was not doing he’s job but being lazy we will not be bringing Our donations y’all need to Tell that old man if don’t want to be thair he needs to Go somewhere else
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August 2021 by Heather Templeton
This store is the worst Goodwill I've ever been in. They really need more donations because the racks and the shelves are bare. And if you ever do find anything you like, the price is double what it should be. Better to go across the street to Providence Ministries. You'll always find something nice and affordable at Providence Ministries!