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October 2023 by Richard Mason
Fast, Compassionate, and very caring team
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August 2023 by Kristie Swaim
I wish I could post 0 for stars. Please run from this company which does not put their patients first. My mom has fallen multiple times lately. She does have severe dementia Even with the nurses supposedly holding her she would fall. . This past Tuesday evening she fell and I could not pick her up. I had to call for help. She complained of neck and back pain. The paramedics took her to get an x- ray. I was told from the start she could go anywhere to get x-rays. So we went and she was just badly bruised and all is ok, Thank God!. Today, I find out from a cna that she had been transferred? I ask transferred to what. Apparently cause she had X-rays they revoked her services cause she went to a hospital In Tennessee. That’s only like 10 minutes up the road. There is no other hospital in this area. She could have x-rays but if she was admitted her service would revoke till she came home. She was not admitted as we just went to get x-rays. No one from there office even called us to let us know , no nurse ever called to check on my mom either. When I called to verify the head lady over office made one excuse after another. She did fall a few weeks ago which was bad. They did bring out an x ray machine but only took x -rays of her forearm not where she was hurt. I had to get them to come back out cause she was swelling bad on the back around her shoulder blade and could not use her arm. They did come back out and claimed nothing was broken. However the paramedics was concerned when they seen it Tuesday as well as the er doctor. So them doing x-rays was a joke here at home.I was not happy with this company from the start as there was a lack of communication from them. I personally had to purchase most of her supplies cause no one would bring them out and if they did it was always the wrong stuff. Please don’t get your loved one with this company that lacks empathy for their patients and is only there to get Medicare money. My mom deserves so much more and thankfully we are getting her set up with an amazing company. Even the new company was appalled with the records and care mom received. The head lady is this office has absolutely no empathy and could care less about these patients.
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January 2023 by Michael Storm
Pathetic intake process. NEVER would I again ask for their service. Very VA patient UNFRIENDLY. Veterans deserve better than THIS !
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January 2023 by Bobby Fleck
Excellent Hospice agency. Genuine care and support both physical and spiritual! Definitely recommend to others.
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January 2022 by Rosanna Christopher
We used them for only a week and they were the sweetest, most caring and professional people. No matter what time of day or night, I always got a response to my call or text. They knew what to say and do to answer our questions and keep my aunt comfortable until her passing. They are courteous and sincere. I highly recommend them.