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July 2025 by Shannon Glenn-Phy
Staff was knowledgeable and very courteous
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March 2025 by Michael Keeffe
Not sure where the misinformation stemmed from but I went in to switch from T-Mobile with BYOD after being told by T-Mobile that this was an option for me trying to lower my bill, I was told by a Metro team member that I could not bring a T-Mobile device (Google Pixel 6). If that's the case so be it but the team member that I interacted with was rude and obviously unhappy to be at work as I observed her being short with the other customer she was assisting. The other team member was occupied in a call and I had observed her face to face interaction with another customer and she was very pleasant and energetic.
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September 2024 by Steve Trapich
Always been friendlyAlways a nice experience there
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September 2024 by Randy Shrum
Understaffed, but who isn't these days?!
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August 2024 by Mattie Jade
They are amazing staff! Very helpful and good service
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July 2024 by Brenda Dawkins
Daniel was so helpful for granddaughter to up grade her phone. He was polite, and answered any questions that I had or she had.
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April 2024 by J k
Went in to get a new phone bc my old phone was a p.o.s. Kiera was so professional and polite. She really made our experience a nice one. She was extremely helpful and very knowledgeable. She was kind enough to transfer my contacts. Even though she had to do one at a time. All 240 of them. Thanks Kiera. I hope i spelled ur name correctly. Great customer service. Couldnt be happier.
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February 2024 by ayy dracoo
Daniel was amazing !
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December 2023 by Kimberly Asher
Talked to a rude lady on the phone. Trying to pay my phone off. Said my phone was financed through a third party and couldn’t help me pay my phone off and couldn’t help me navigate my app but called another store and they were able to help me and my phone wasn’t purchased through a “third party” never even heard of that and they helped me find it through the app. Exactly why I’m switching. They never know what they’re talking about and the service is terrible.
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November 2023 by cody moore
Sold me the worst piece of junk I've ever seen and refused to return it within the 14 day window I will be switching
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November 2023 by Ken John Jr
Very good process of upgrading to 5G network. Service was great.
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August 2023 by Liberty Nakasone
Kiera the manager was rude....
???
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August 2023 by Jonathan Casteel
Awesome deals on phones
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August 2023 by stephen Neal
Very helpful
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August 2023 by Jennie Fraiser
Associates can be rude.
