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February 2024 by Tammie Marcus
Very nice people! Awesome grooming!
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February 2024 by Tamara Velders (Tati THE ONE N ONLY)
Quick fast courteous.
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February 2024 by Will Mashburn
Tried to book a grooming appointment. Online says there are 6 available appointment slots for the day, but my appointment was denied. I called to ask why, and was told there are no openings until Sunday.
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January 2024 by Dillan P.
I took my dog to get de-shedded and after he came back home he was tense and sensitive to the touch. I figured he was just stressed because he's not a fan of being the bath or nail trimming or anything. After a couple days of the same sensitivity I got concerned. He's an older dog so I thought he had hurt his spine because every time I touched his back he would flinch. It turns out that when he got de-shedded, whatever they did, left scratches all across his skin and it started bleeding and scabbed over so his hair was getting matted from the little scabs across his whole back. I just bathed him and cleaned the scabs off of him and he's good as new. He's an inside dog and going to get him groomed was the only thing that changed from his normal routine so there's nothing else that could've caused it.
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January 2024 by Christine Shipley
The rep assisted in finding the correct dog eye meds and was very helpful with other concerns I asked.
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December 2023 by Teresa Clark
Thank you to the lazy employee guy with glasses. Always buy my dog food here. The dog food was literally on a pallet visible few things on top and he said I could come back tomorrow. I said we'll my dogs out of food today ...he said oh I'm sorry..it will be ready tomorrow....I am sorry too for my 10 years of business! Won't he back
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December 2023 by LAURYN MELTON
The staff is super helpful and the facility is always clean. They have things that some other pet stores around do not.
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November 2023 by Perry Mcnabb
Nice clean store. Just didn't get why a huge man would want to pass for a woman that was one ugly ??
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October 2023 by k parker
Nice clean store, kind employees. I appreciate their working alongside a local rescue, too. They have rescue cats to adopt and a large box on-site for donations.
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October 2023 by Suncountrygirl Designs
I've been buying my pet food here for the better part of 7 months, paying the extra few bucks on so the products over TSC cost. (TSC is literally next door). I have given my phone number each time. Today I asked if I was close to the free bag after buying 10. This whole time they needed to sign me up because "I only have the Neighborhood Club"The number of employee contacts I've had and not one made sure I was getting all the benefits of shopping there? Disappointed in all of them. Train your customer servers better Petsense. Or is this deliberate so you don't have to credit those who don't notice?
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August 2023 by Susan Perkins
They always do a really good job bathing my Rottweiler, Bella and I can always get in for an appointment versus most of the time there’s not an appointment right away with Petsmart or Petco so that’s very convenient and the prices are comparable Also the staff was friendly.
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July 2023 by Greg Ross
The only place I know of to get catnip with silverine. Everyone there is extremely attentive. I know they've expanded quite a few services.
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July 2023 by tishaw7
Took my old puppy here for some doggy food it's pet friendly take your best friend shopping there are great deals and rewards
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July 2023 by Jeanie Fowler
Service was great. Product selection for feline meds left alot to be desired in store.
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June 2023 by Billy
Came in around lunch time on 06/06/2023 to ask a groomer’s opinion on what the best de-shedding brush would be for my German Shepherd. The guy made eye contact with me and ran and hid in the back, and the girl made eye contact with me and stayed on her cell phone so I went and got a brush that may or may not work. The cashier asked me if I wanted to sign up with their loyalty program and I told her no because that’s the first and last time I would be in there. From now on, do not hire anyone under 35, customer service is dead to anyone younger.
