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October 2025 by Paul G
Decent shoe selection.
Clean store and friendly staff.
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October 2025 by Rob Graham
Great things at this shoe store. Clean, great variety, good location. Didn’t expect the great customer service by Shelby and Nancy. Great attitudes and knowledgeable about shoes and what they have on hand.
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September 2025 by Lexi
Horrible customer service. Very dismissive
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September 2025 by Gotam Sharma
Very bad customer service especially the old lady working over there not even know how to talk to Customer very rudely
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September 2025 by Hemant Tripathi
Very bad customer service the Ledy work very rudely I ask for help she looking me like I’m asking for free
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August 2025 by Alicia Mayle
The girls shoes weren’t apart of the sale and Max found an online coupon that made the shoes affordable for me. He went above and beyond and was extremely helpful. I really appreciated his help and patience!
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July 2025 by Sofie Rooks
Buy one get one 50% off is very miss leading . They have it marked on shoes that dont apply to the sale and it's very unfortunate that I was expecting to get the half off deal on the shoes we purchased but was told that didn't count for the sale.
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May 2025 by ben bryan
I bought 2 pairs of shoes from here. 1 pair to work in and the other pair for after work. Both pairs made it maybe a month. The material started coming apart leaving holes in the top parts of the shoes. The sole came apart from the material. The pair I used for casual purposes I have used 5 times in a month or a little over a month are garbage. Both pairs cost 140 bucks so I expected them to last longer than they did. I got 2 different pairs of Skechers. I won't go back ever.
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May 2025 by Peggy Metcalfe
Found shoes that fit and reasonably priced.
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April 2025 by Shaee Hoddow
They had a great selection of prom shoes.. They were reasonably priced and well made.
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March 2025 by Debra Hewitt
Rack room has a lot of shoes to choose from. And right now they have the BOGO deal. Great customer service and clean store.....
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November 2024 by Robbie Elizabeth
Amber who appears on her name tag as the assistant manager has a poor representation of the customer service industry. She was rude from the get go when I came in to process a return, started by saying they don’t have them in store. I then just asked for a refund on 2 exact same pair of shoes but when the return value was different she literally was like I don’t know… isn’t that why she is a manager of a store to fix problem… not her… I will be following up with corporate.
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August 2024 by Adventure Queen
Great selection of shoes for any occasion.
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July 2024 by Moore Fun
Great deal on back to school shoes
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June 2024 by Jan Moses
Love having this store so close to home. Shelby was very helpful and made my shopping experience fantastic!