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October 2023 by Wendy Leech
Our daughter went to sentry station tire and auto to have one lug bolt and nut replaced. She was charged $250.00 for labor which took less than 30 minutes. Please do not send a teenager or young adult there because this is disgusting. Pics attached of invoice.
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August 2023 by Reid Swanson
These guys are phenomenal. We’ve taken all of our cars here for years, and we always get great service. From the store manager Frank, to the front desk guys Brian and Michael, to all their technicians, these guys define the words friendly and knowledgeable.Their technician Steve deserves a special shout out. We had a 2007 Toyota Sequoia with an air conditioning unit that ran hot if the car wasn’t moving. It was beastly uncomfortable during the summer months. The local Toyota dealership said it was an inherent flaw in the system and couldn’t be fixed. Steve didn’t give up and he worked tirelessly to find a solution that kept us nice and cool for years afterward. Such a blessing!!This store is in Fort Oglethorpe, but If you live in Chattanooga, their 3886 Hixson Pike store (Highland Tire) is great too, headed by their amazing store manager Jeremy.Kudos to the owner Tim and to his entire organization. Highly recommended.
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August 2023 by David Mattoon
Frank went far above and beyond in helping solve our A/C issues! He’s earned our business with his superb customer service. He really cares about his customers!
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July 2023 by Kent Arwood
Great customer service, Brian was great at explaining everything to me. I will definitely be a return customer. Thanks ?
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June 2023 by Billy Johnson
So seldom do you go and get your truck worked on and not have to worry if the guy telling you what needs to be worked on is being honest or not. If you need honesty for a car repair go and see Frank Holcomb. He will tell you exactly what is wrong and do it in less time and lower cost than anyone around. From air conditioning to brakes to tires this is the place you want to go to get your car worked on.
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March 2023 by Chrissy P
Took car there for an issue left after spending almost $600 and still have the issue. Charged $100 for an oil change. Overcharged and a waste of time and money.
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March 2023 by Jana Williams
They do great work, but it is expensive for certain things.
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March 2023 by Jody P.
Make sure you verify all services, they will tell you they did something when they didn't.
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February 2023 by William B.
I needed an alignment on my car badly. Stopped in figuring it might take all day because weekends are so busy so I went to eat lunch and maybe do a little shopping. Barely had gotten through with lunch when I got a call it was ready. Kudos to the crew for getting to me quickly. Normal time would have been 2 to 3 hours anywhere else. Price was very reasonable too! Outstanding! Now my car tracks nice and straight!
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November 2022 by Leslie Tate
Had my husband's vehicle towed here the last friday of September from another shop it sat at for 3 weeks without being touched we had it back the following Tuesday with at least a 750.00 savings from what we were lied to by the other shop and were told the repairs would be.. I highly recommend Sentry we thought the pricing was a little high for the repairs but overall for the quick service and cleanliness of the shop as well as truthfulness from the staff we will be using Sentry for future auto repair needs highly recommend Sentry if you want quality work done in a timely manner..
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November 2022 by LoBella D
Ok first visit. They were friendly, informative, thorough and efficient. You cannot ask for more and I WILL be back!!! Lori D
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November 2022 by Barbara Sweeten
They are the best. Great service at a reasonable price.
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August 2022 by Jk Head
Poor service!!Rude staff!!After waiting a 15-20 minute to even be acknowledged by an employee. I had coupon for a free tire rotation that I had purchased from the LFO highschool booster club. Once I showed him my coupon he told me without even looking at a computer or schedule book that I would have to schedule an appointment for 6 days later @ 1pm. Then he went on to assist "paying customers". I always have thought thier prices were high!! But you could at least be kind and provide good service. Especially when you make a commitment to you local children's athletic departments.
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August 2022 by ally wilkinson
I highly recommend Sentry Station. Frank Holcombe and the staff are friendly, professional, and provide great service. Mr. Holcombe went above and beyond, making some tweaks on my vehicle that I wasn’t expecting but needed done. Thank you Sentry Station!!
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July 2022 by Kary Slone
We were passing through town from a few states away and had a tire losing air for no seeable reason. They quickly took it back, found the leak in a very odd place, and fixed it. Tire has held air since. It’s like new. We couldn’t have been happier with the service!!! Thank you thank you!
