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September 2024 by Mike Burwell
Mr. Adam’s
If you had gone to Pals Car Spa you would had know that all tire shine is applied by hand and the wheels are always hand cleaned to make sure the wheels are perfect! Every Vehicle is hand brushed in the front for bugs and grime and the backs are brushed for dirt where the tunnel wraps may miss for example around the license plate and other areas. Every vehicle that exits the tunnel is checked over to make sure it leaves perfect!!!!!
Mrburwell/Owner
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September 2024 by Taylor Adams
Terrible. Just terrible. Spent $20 for rain X and tire shine there was absolutely no tire shine on my wheels. They don’t scrub your car before the car wash so I literally still had every bug on my windshield and front bumper. This use to be go to spot for car washes and they have declined tremendously.
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September 2024 by Priscilla DeWitt
Just did a car wash..not such a great job.
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August 2024 by Ric Carroll
So i wanted to get a complete wash and it was $60 i went ahead and purchased it note the only one there at that iime the 2 guys give the inside a little wipe down and were done I HAD TO CLEAN THE WINDSHEILD ...DONT WASTE YOUR MONEY OR TIME!!!!!
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August 2024 by Leisa Jones
The Best! Primo always takes care of me
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August 2024 by Erica Dodd
The fact that there are enough stupid people that think this is a good place to go is beyond me. This place should have zero stars. This is the worst company I have ever seen in my entire almost 40 years on this planet. Really hoping we get some better options in here because right now there's only one other car wash to go to where I live. This place is the worst possible company they have zero customer service they never answer the phone even during business hours and they lied to their customers.
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July 2024 by Joseph Scroggins
Can't get a wash at 5:45 on a Friday apparently already closed all lanes. Guess I'll go to East ridge.
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June 2024 by Barry Laminack
The quality of work, especially when giving an extra tip, seems to be dwindling. The last couple of visits have been disappointing.
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June 2024 by Stephanie McCormick
I am extremely upset. Instead of letting them rush me into my car and leaving I should have taken a look over my car first. Now that I have had a chance to stop again and look at their work I am extremely upset and dissatisfied. I paid for the works but there is no way my carpets were shampooed. They were barely even vacuumed and then there was a bag in my front seat. They didn’t even bother moving the bag to vacuum or wipe off that seat!!!!!!
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April 2024 by Ashley Fisher
Slowest service I have ever had. I could have done 2 of my vehicles in half the time it took them. They are too busy socializing
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March 2024 by Jordan Taylor
Terrible customer service. Terrible work.
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February 2024 by Seth Truett
This is quite possibly the worst car wash I have ever been to.
I don’t know about the detail side, but I know the express, do it yourself side is a joke. I paid $25 for the top car wash package. I drive through this car wash, which didn’t even look like it had been turned on today, and half of the things that are in my package aren’t being done to my car. There’s no tire shine. There was no buff at the end. What is the point of paying for an expensive package that I’m not actually getting. My car barely looks like it got washed at all …there is still brake dust on my wheels. This place is pitiful. If you’re out of a product for your machines, don’t allow people to buy it- that’s fraud. Don’t waste your money here.
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February 2024 by Tamara Ward
We have used Pal's Car wash through the years and watched it decline and prices increase. Today we just went for outside wash. The brushes didn't work. We did find a vacuum with suction but there are never any cleaning/wiping rags anymore. They are short staffed and what used to be an actual nice place has totally run down. I don't see how they stay open. It will be our last visit.
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February 2024 by Joshua Taylor Sr.
I use to always wonder why this place was almost empty when I went by there! I know why now, car was still dirty when it came out had to hand clean it once it was out, only 4 of the vacuums was working! Car still had dirt over it, tires was just as bad as b4 I went there! And to top it off I didn't even see any soap come out on my car just looked like dirty water! Never again and I don't think no one should go there, just close it down!
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January 2024 by MrWds1956
Went through for a quick car wash. Didn't clean the wheels and we had to wash them when we got home.
