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November 2024 by Amoeba D.
This store used to be the best Walmart in the area, but it's gone downhill so badly as of late. There is a night time manager named Shawn and some old lady with gray curly hair that treats regular customers like scum of the earth criminals. They wouldn't allow me to return a broken cake pan they sold me a week ago. I have the receipt and everything. They would not let me exchange it either, they literally made me keep this cheap garbage. I would recommend just going a little further to a better store. Publix is nicer with a much friendlier staff that don't treat their customers like garbage. Shop online for anything not food related or go to Target. Anything is better than Shawn and his cronies.
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November 2024 by Mike C.
Bought on Monday 11/4 but was already expired on 11/2. Wouldn't have noticed if we didn't open the box to this. And top it off with no refund without a five day old receipt!
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October 2023 by Jenn V.
I just hate Walmart. I shop here for things I need but can't get anywhere else at decent prices, mostly toiletries, cleaning products, medicines, and some name brand foods. Their veggies are horrible, the deli is expensive, their fish department non-existent, unless you want frozen. The only convenient things are getting everything under one roof, and pick-up service. Pickup service allows me not to have to deal with the absolute hell that is Walmart. I avoid it at all costs. 2 stars just for pickup.
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August 2023 by Jerrica J.
We went to the auto center twice this week . Once for oil change , which took almost 4 hours which was ok because we were told up front because he had 3 workers call out in one day . Today we came to get 1 tire changed . The women working in the shop said it wouldn't take long that they were starting the car now . An hour later we came to check on it and it wasn't ready , she said it was going to be 20 more minutes . So 50 minutes had gone by we were there for almost 2 hours and my husband asked what was going on and the lady replied "you can give them there key because I'm gonna say something to them if I do it ". Just very poor customer service and obviously she doesn't know how to put on a tire either because everyone knows it takes 30 minutes at most . Or she doesn't know how to tell time . Either way very disappointing
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March 2023 by Aa S.
Just wanted to brag on the electronics department. I came to look at the phones and as soon as I walked up I was greeted by Kristopher. He helped me get my phone set up. He had great customer service and it was so quick and easy. I was there maybe 7 minutes and most of that was walking through the store. Before checkout a woman in electronics also paired me with a case that was in my budget. I'm so impressed with the new changes in staff. Good job hiring/keeping great employees that know exactly how to assist customers and take the time to do so. Thanks Kris for making my experience a breeze!!
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September 2022 by Bruce K.
It's great that this Walmart tolerates overnight parking in their lot. I spent the night in my Sprinter van in the side by the church, quiet and peaceful. On a weeknight from 9pm until 10pm, it was loud motorcycles, loud gear heads and loud pickup truck rednecks. I don't know if it's Walmart that doesn't care or the local cops that don't care. By 10pm, they'd all buggered off. Inside, the store is tidy and pretty well stocked. They've gone quite deep with the "scan and go", converting half of the register space to self-checkout. I had no problem finding exactly what I needed this morning and paying for it swiftly. [Review 18158 overall - 540 in Georgia - 1680 of 2022.]
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August 2022 by Stacia C.
Last month they forgot $25 of my groceries never did get them or a refund. Then tonight my order was supposed to be delivered between 9-10pm it was 15 minutes late the bleach cleaner was leaking in the bag. I have congestive heart failure and COPD and there was about an inch of bleach cleaner in the bag! I had to call and have them refund the money for the storage bins because WALMART was going to ship them and I DID NOT AUTHORIZE THE STORAGE BINS TO BE SHIPPED!!! I am NOT SHOPPED WITH WALMART NO MORE!!! I AM DONE!!!
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December 2021 by Sam C.
App is never accurate. It will say something is in stock and it won't be. Waaaay too many self checkouts. Takes forever to get any assistance in the Sporting goods.
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August 2021 by Jennifer V.
Accused of stealing! Denied an apology! As I was leaving the store I was stopped by an older, tall, slender African-American female associate and asked for my receipt because I had 2 pillows that weren't bagged. I totally understand being checked because I had items not bagged. However, this woman literally said "those pillows weren't scanned you didn't scan them they're not on the receipt ". I said "yeah, they are". She must've said that three times. I asked her if she was accusing me of stealing and all she could say was "you didn't scan those items". Then she had the audacity to thrust the receipt towards me and tell me to find the items on the receipt. That's when I told her no. I knew what I purchased and what I scanned and she could find it herself, because that was her job. By then there was six or seven people in line behind me and I was in the process of being demeaned, humiliated and embarrassed! Finally the woman took the receipt and showed another associate and within seconds the other associate pointed to my items on my receipt and said "they're right there". The first associate came up to me and handed me my receipt and put her thumb in the air as a thumbs up and said thank you! And I said I think you owe me an apology and she literally refused to apologize and repeatedly put her thumb up in the air and said thank you over and over. Unbelievably unprofessional
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July 2021 by Rae E.
This location is horrible. The employees are RUDE. I ordered my groceries for pick up and after waiting for 45 minutes, called inside to see where my order was. I was hung up on and ignored. Went to knock on the door where groceries come out and was told to "get the f#%* away from the door" by an employee. When I expressed that I was just looking for my pick up order, I was told they didn't know where it was and I'd have to just leave and call customer service the next day. It turned out they gave my order to someone else and they then refused to reimburse me or re-pick my order. I was never apologized to, I was never called back by customer service, and I never received my order. I was left without groceries for my kids and no money to get any. I will never shop this location again. The customer service was the absolute worst I've ever experienced.
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March 2020 by Denise M.
I want to give out a WARNING to other shoppers!! On March 29,2020 Went to the Wal-Mart Supercenter on Battlefield Pkwy in Fort Oglethorpe Ga. I was shocked when I heard someone coughing so hard and you could tell mouth wasn't covered and here was an Employee putting up stuff and coughing all over it and NO her mouth covered and I know they have been told how and what to do with this Coronavirus going (COVID19) and she was just coughing really hard not covering her mouth at all so I went and told the head manager and all the manager did was tell her to quit coughing. The employee SHOULD HAVE BEEN SENT HOME for not caring or being concerned about customers and even other employees. For now on for me and my family we will just start going to the one on Cummings Hwy may take us longer to travel but I will NOT be back to the Fort Oglethorpe one since they ARE NOT taking COVID19 seriously!!! My mom's friend sister that lives in Fort Oglethorpe is in hospital right now with COVID19.. NO we don't need to panic but use common sense n do the things to try and help keep it from spreading and when a employee of a big establishment should be doing what they have been told and follow the precautions measures too!!!. I would also like to say People don't panic just pray!! God will Never leave us nor Forsake us!!
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March 2020 by Pamela W.
Went to garden center to purchase a wheelbarrow. Management was paged to unlock it from stack. We waited for 45 minutes. A garden manager came grabbed his personal items and left store going home.we even called store to ask for help. We waited 15 more minutes and left. No wonder customer service reviews are so bad.
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July 2019 by Leanna M.
This place is huge...it has everything.. a hair salon, kiake lot, phone repair, money center (whatever that is), grocery, pharmacy, optical center, lounge for you to wait in for your online pick up. All this just at the front of the store. I didn't even make it past the health and beauty section which for the size of the store I think beauty could be a little bigger and have more of a selection but that is just my opinion. It seem to be well stocked which is unusual for a walmart...it also was pretty clean from what I saw as well asm organized, our cashier ( I am very sorry I didn't get her name) she was a cute little brunette with long hair was super friendly and she actually bagged everything correctly and it was really great not to have to pay .10 cents a bag or remember to bring your on bags in. Very nice. That was definitely a plus. I can't wait to visit again to see what other surprise there are in the rest of the store. I was totally amazed by the whole place..never seen anything like it. It was a little overwhelming for me and I did get a little panicky when I couldn't find the rest of my party but I just an not used to shopping somewhere so big. And there were so many check out station I did feel a little confused but still was a pretty cool experience for me.
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May 2019 by Sabrina M.
Typical Walmart. The location is busy, but also so convenient for my needs when I'm on my way home.
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March 2019 by David R.
SERIOUS complaints: Concerning the following Locations: 3040 Battlefield Pkwy, Fort Oglethorpe, GA 30742 AND 2020 Gunbarrel Rd #250, Chattanooga, TN 37421 I purchased a Stanley 122 pc Black Chrome Socket set at the 3040 Battlefield Pkwy, Fort Oglethorpe, GA 30742 location. Later that evening, upon opening it, the product appeared to be used already and missing the 1/4" driver wrench. I went to the store and requested an exchange. This was no problem according to the night shift manager. However, they did not have any more in stock. She offered a gift card on the spot, but I simply wanted the product I paid for and declined. She said that any Walmart will honor the purchase and I could exchange this damaged product for another at any Walmart that night. Since no money is being refunded this should not be a problem. The nearest Walmart that was open was about 20 minutes away (one way), but I needed to get my wife's car running for her morning commute and needed the socket set to do this. So I drove to the 2020 Gunbarrel Rd #250, Chattanooga, TN 37421 location. I explained the problem, and was told (RUDELY) that she will not refund or exchange the product that night. I will have to come back in the morning. I bought and paid for this product and all I wanted to do was exchange it. No refund, no gift card... just exchange it. THIS IS UNEXCEPTABLE! I will get a total refund in the morning from what used to be my "go to" store 3040 Battlefield Pkwy, Fort Oglethorpe, GA 30742 and in the future, take my business elsewhere.
