AAFES The Exchange (PX)

Army & Air Force Exchange Service, Department Stores
Hours: AAFES The Exchange is a store on base providing goods, food, and services. It is described as a solid and quick option for shopping, with a nice-sized parking lot. The store has a good food court with excellent fried catfish and huge portions, and the staff there know their jobs. There is a great selection of items and shops, though some note a lack of selection in some departments, preventing a perfect rating. The store is not a Walmart but gets the job done, with the convenience of being very close. Self-checkout makes things fast. Experiences with customer service can vary. Some staff, including a store manager and counter employees, are extremely helpful and resolve issues promptly. The staff is very nice, and the bathrooms are very clean. However, phone customer service from headquarters can be unhelpful, providing run-around responses and appearing clueless about order locations. Specifically for firearm purchases, in-store pickup is required, and notification emails for arrival can sometimes fail. Overall, many customers are pleased with their purchases and continue to shop there, appreciating the improvements made.

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1. Fort Stewart, Georgia