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March 2024 by Danny
Everything is way overpriced for how cheap the quality is. When you're spending your entire allowance on just a week's worth of PT wear (that's gonna be out of regulation after about 10 washes) something is wrong here. I understand the workers have no say in this and it's an army wide problem, hence the 2 stars instead of 1. Some stuff is just plain labeled wrong as well though. Their hours are so inconsiderate, it's not like I can just go back and return things on a dime the same day.
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February 2024 by Dakoda
Thanks so much to the person who helped me a few ago get the dogtag covers that I looked right past. And to the one in the middle lane with an attitude to me and basically everyone else in there. Work on your customer service or get a different job. ?
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March 2023 by Google user
I was under the impression that this store is solely for soldiers and there needs. They are not! They are always closed and never have what we need. Who closes at 4pm on a Monday!? Plus customer service is nit there forte, the workers are rude. Thank goodness for the other tactical store located across the hall, they are always open and have what we need.
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March 2023 by LaShun Calhoun
I was under the impression that this store is solely for soldiers and there needs. They are not! They are always closed and never have what we need. Who closes at 4pm on a Monday!? Plus customer service is nit there forte, the workers are rude. Thank goodness for the other tactical store located across the hall, they are always open and have what we need.
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September 2022 by MIGUEL COLON ALBINO
The posted hours at the wall, and online are wrong or not followed every time i go there or try to go multiple times and its close at random hours…
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June 2022 by Eden Hanson
Worse dry cleaning place I’ve ever experienced in my military career. So when I came back to pick up my greens from dry cleaning, they forgot to give me my pants back. Didn’t realize that until several days later. Came back to claim them and they wouldn’t give them to me because I had no ticket. So I had to pay for the pants again brand new all over again.
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May 2022 by Giovanni Trejos
Diane is great, she is helpful and willing to answer all questions, thank you very much!. The store has everything that we need.
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March 2022 by Shawn Shaffer
Staff was very busy but polite and helpful.
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September 2021 by Jim 2000
This is the first time I've seen one of these stores closed on a Sunday. Being that Soldiers can barely make it to these stores during the work week, its hard to understand why they are closed on the weekend.Secondly, their prices have jump so much over the past 5 years, I barely recognize this store. They can't keep medium anything on the shelves but asking a Private to pay nearly $20 for a couple of patches is ok to this business. I say this as a First Sergeant. Boots that just a few years ago cost $70-$90 are now $150 plus. You wonder why soldiers look to places like Patriot Tactical for better deals. And please don't give me, our products meet a specific standard. Uniforms are made by companies who charge pennies on the dollar. The quality is low for the prices we pay.Soldiers deserve better. Once again very disappointed.
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September 2021 by Mason Mcgrew
Nice and spacious everything is laid out nicely it's a great place
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September 2021 by Christen Johnson
Came back to the store to inform them I had been charged twice for something I only got 1 of. The woman at the register proceeds to tell me they scanned the item twice because there were two pair of socks in the pack. When I asked why you would scan something the amount of times equivalent to the quantity inside of a single pack she had no explanation. Be careful and check your receipts before you leave, stuff is already so expensive and to be charged multiple times due to incompetence is insane.
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September 2021 by J. Lohmeyer (Trying While Living)
I was able to get most of the AGSUs here.
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August 2021 by Joe reese
I am continually amazed at the ignorance of individuals regarding COVID. The manager refused to return unopened merchandise because of COVID 19 when it was purchased 2 days previous. So disappointed that fellow Soldiers have to deal with people like this. Do better.
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April 2021 by Yeh
They don’t ever answer the phone
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August 2020 by Scouts Out 73
The temporary hours are WAY different than what's posted online as operating hours... By 1hr 30min differential on opening. And they never answer their phone.
