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November 2023 by Isabel Fernandez
I had been there like less than five minutes and the guy in the store lost my Sim card and went back in like 4 time for my sim card. He gave me like 3 or more sim card that weren't mine. I told him "don't need all of this sim card i only need mine". He got mad berceuse I kept asking for it. It was a working sim car with my service connected. The 4 time went to the store he started yelled at me for asking him for sim card so many times.
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September 2023 by Idrees Jan
I am very stratified with service at this location, though Mr. Khan couldn't helped me with my phones situation because it was beyond his control, but he took the time to find the issue, put me on the right direction. unlike the other boost store here in Gainesville.
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September 2023 by George Pendergrass
It only seems the team at this boost location knows what they are doing, I stopped by the boost location at Atlanta Ave they guy asked me to pay for 50 dollars to fixed my services but here they did for free and that also in 5 minutes.
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August 2023 by tammy moore
In town for out of state and my husband needed a new phone. Oscar was awesome. Helped us get the best phone at the best price and set it up pretty fast,too, knowing we were tired from our trip. Excellent customer service and very knowledgeable. Wish we had this store back home!
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July 2023 by Ainnie
The sales team at this location provides a fantastic experience. Their professionalism and expertise are evident, making them stand out. Despite having a boost store near my house, I always make the effort to drive here due to their helpful and supportive attitude. Unlike other boost stores in the area, they genuinely assist customers with their boost-related problems, offering exceptional customer service and friendliness. They take the issues seriously and do their utmost to resolve them. Personally, I had a positive experience, and I wholeheartedly recommend this place to others. Additionally, they offer a great selection of accessories and phone cases, which is a significant advantage.
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July 2023 by Jesse Navarro
Very Customer Oriented!! I was having trouble with the boost mobile customer service line and these people who work here went to bat for me, not expecting anything in return. They helped me until the very end, and I was actually porting my number over to another carrier. I was truly blown away by thier customer service. My issue was resolved which took more than an hour. I definitely recommend shopping here, you csvc
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May 2023 by Kakar Asghar
The customer service at this branch of boost mobile is excellent. They were accommodating and responsive to my questions.
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May 2023 by Muhammad Dawood
The staff here is always problem solvers has decent experience at this store comparatively in other phone stores ?
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May 2023 by Gang Lang
I purchased four phones from this store and switched from my previous carrier, Metro by T-Mobile. Although it took two days to transfer my numbers, I was glad to receive the phones that I had been looking for. However, during the process, I encountered some issues with the Boost customer support team who were unaware of their own services and system problems. Thanks to Najeeb, who spent two days on the phone with customer support to resolve the issue, I decided to stay with Boost. I really appreciate Najeeb's patience and dedication to ensuring my lines worked. He even threw in some extra accessories like tempered glass and cases for our phones, which was a pleasant surprise.
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March 2023 by Lacey T
I just went in to this Boost mobile store because all of the systems are down to pay your bill, can’t call customer support, I have not had a phone for 4 days! So I go in here and a nice gentleman named Kip helped me pay my bill. I was unable to go back in to auto pay because the system is down, but I am just glad he helped me in anyway possible that he could. And he was very apologetic about Boost systems being down. I don’t have a Boost store in my town or the next town over so it’s a 45 minute drive to get to this store but this is the one that I would recommend coming to based on my experience and the experience of the other stores I have been to.
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February 2023 by Michael Gilliam
I recently visited this phone store and was very impressed with the level of service I received. The staff were friendly, knowledgeable and helpful in helping me find the perfect phone for my needs. They had a great selection of phones to choose from, all at competitive prices. I would highly recommend this store to anyone looking for a new phone or accessories!
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January 2023 by Joseph Thomas
Very good services and the guy really had patience with customers services on the phone.
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January 2023 by Darrell Johnson
I am glade I come to this boost store. Solved my 2 weeks pending problem
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November 2022 by R.L. Miles
It's OK, however, I miss metro pcs...Better faster phone service at metro...What can I say I'm a creature of habit, been with Metro 14 yrs, going back
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August 2022 by Al Orr
Just a great experience. It was so easy to switch my service to Boost. I got a great phone and real help setting up from Khan. The best part of my day I do recommend.
