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May 2023 by Dawson Burrell
Great service. Always willing to help you any way they can. Tim and Angel are top notch salesmen. This location is always my go to!
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January 2023 by Andrew Duncan
Great place to get plumbing parts and very nice employees they had exactly what I needed when every other store was out didn't cost a lot. Highly recommend this place
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September 2022 by Vicki Bruns
Thank you to Stewart the store manager at the Cumming location. Stewart went above and beyond to ensure our order and delivery for a new home build was as stress-free as possible. Others at the location were helpful as well. Thank you to the entire staff at the Cumming City Plumbing and Electric Supply store.
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June 2022 by Josh
David with CPE had just the part I needed and was excellent throughout the ordering process. Cant recommend CPE in Gainesville highly enough!
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May 2022 by Paul Brad Popa
Bobby in Winder was super helpful. He went above and beyond taking care of us. I would highly recommend shopping here. Great customer service. We had an issue with a product and it was made right by Bobby. Thank you very much
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May 2022 by Ryan Sauter
I bought a green mountain grill from the Gainesville location, the staff was courteous and very welcoming, also answered any questions I had while making me feel a valued customer.The unit I bought was already assembled, when I got home I realized that my unit was missing the antenna, when I called and told them, the staff told to come down and get it.I went to the store the next day and one staff member took even more time to explain to me how to use the GMG, as I was leaving every single staff member told me to have a great day and that they appreciate my business. It’s the small things that go a long way!
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November 2021 by Mary B
Don't use Blairsville location. Sales Rep Denise never processed our order until we called which was 3 weeks later. We moved to Gainesville location only to be treated as if we were not patient people. So unhappy. We will only get the minimum for plumbing and take the lighting and appliances elsewhere. No one ever apologized for not placing our order and putting us 3 weeks behind. We were not given a choice by builder for plumbing or we would have not returned to different location. In the past, we built a home and used PDI and was very happy with customer service. I guess we have to lower our expectations for City Plumbing.
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August 2021 by Mitchell
We bought our entire kitchen appliances for our kitchen remodel. Crystal helped in decisions with timing of the shipments and storage. She took care of a recall and return with ease. She got into the details of our downdraft so that no mistakes were made for our installation. City Plumbing was careful with the delivery and there were no nicks or scratches. Overall, Crystal was calm, detailed, accommodating and helpful each step of the way with excellent follow up on rebates paperwork etc. Crystal & co, were a joy to work with! And we love our beautiful kitchen!
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August 2021 by J
A lady here that attended me and my parent– was extremely rude towards us. Probably because I am not white and had to translate for my mother.
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August 2021 by Joy Garmon Bolt
Excellent experience in buying our refrigerator. Greg was super responsive and followed through on getting what we wanted.
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April 2021 by Deborah DiPaulo
Catherine helped us , repeat customer !!!
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April 2021 by Sonny Rule
I could not have had a better experience with City Plumbing & Elec. 5-Stars and Chris Herring could not have made the install any easier or professional! Awesome!!!! Thank you!!!
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January 2021 by Amy Hancock Oriente
Thank you to Mitch at City Plumbing. You had what we needed, when we needed it and saved us from being without water. We will continue to do business with City Plumbing and highly recommend this company.
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November 2020 by Jennifer Nolan
We chose to use City Plumbing & Electric for all our plumbing and appliances in building a new home. We worked with Brian at the Jasper location and he was professional, helpful, and personable. He walked us through the process of picking everything out and communicated with us when we had questions or changes. We appreciate that kind of customer service! Thanks Brian!
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September 2020 by Vanessa Schaeffer
I have had yet another exceptional experience working with Catherine Martin. She has helped me choose products for my home since 2005. A recent purchase was not satisfactory, and Catherine worked immediately to make the situation right. She is professional, has enormous knowledge of tons of products and is endlessly kind. I cannot say enough about how positive my experiences of working with her are.
