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December 2023 by Fernando Bustamante
Very friendly treatment
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November 2023 by Lisa Cason
I just left there. I encountered two of the rudest employees I've seen. The one that rang me up was very impatient. The employee next to her at the front standing there was belching and not saying excuse me. The bathroom was totally disgusting. One of the doors had the lock hanging off and the paper towel holder was open. I will not be in the CVS again.
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November 2023 by Russell Edwards
Very good experience every time we visit. Great choice of products for convenience, great prices and great service by everyone. Thank you for being there.
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October 2023 by Brant Sutphin
Absolutely kind and incredibly helpful staff.Question: If I let Pharmacist color copy my iicence in advance during RX Dropoff , can my controlled meds be delivered? Brandt.
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September 2023 by Mimi Eggers
Teresa and Ben were very helpful in refunding me the amount of an online order which I initially purchased at the CVS Thompson Bridge store! Thompson Bridge CVS would not refund me the amount from the online order because they said I did not have a receipt. I appreciate the knowledge and expertise of the manager Ben and employee Teresa at the Park Hill store who were able to get this straightened out for me. Thank you!!!
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September 2023 by Zach Collett
This place blows the competition down the hill out of the water. Ben was a huge help with photo printing and membership. He went out of his way to take care of my issue. Nice, clean, well stocked store. Thumbs up!
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March 2023 by Valfreya
I knew I should have checked the prices of the item I was purchasing with other stores, I was fine paying 15$ for some medicine, seemed a bit expensive but I never buy medicine so I figured it was a decent price, I checked competitors and found a store literally up the road that sells it for 5$, mind you cvs is a pharmacy store I figured their prices would be close to or better than a competitors store, but no I paid triple for a product that I could have went right up the road to buy for less, I will not be going back to this store or a cvs store ever again. I'd suggest other people check prices of other stores before ever considering cvs.My fault entirely, but extremely overpriced.
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February 2023 by Serious Reviewer
The only reason I'm giving 2 stars rather than one, is because the prescriptions were accurate. I am very quick to acknowledge exceptional service with a positive review. I rarely leave negative ones, but the attitude with this woman needs to be checked. She was rude from the first encounter on the speaker. "Someone's coming." When I told her who the prescription was for, she said "spell it," so of course I did. She returned & merely said "there you go." I said "thank you," but she just turned & walked away. Rude customer service, & I can see why this CVS has such a low rating.
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February 2023 by Rachel Hastreiter
I’ve primarily used this location for close to 3 years. There are two main pharmacists, and you can always tell which one is working by the staff members’ demeanor. I’ve been less than pleased numerous times, but my last experience with them was the last straw. They lack the ability to properly verify refills remaining and decide to simply refuse a refill even if it clearly states there is a refill on the previous bottle’s label. I literally had to bring the bottle in, write out the history of fills and corresponding original issue dates to PROVE I had a refill. Absolutely unbelievable and unnecessary. After 3 hours on the phone between two local pharmacies (since the general wait time to actually talk to someone is >10 minute) and talking to my prescription provider, I was left no choice but to drive to the pharmacy and show them the label and my handwritten log of fills and original issue dates. I was treated like a burden. Not listened to. Brushed off. They falsely claimed they’d checked the hard copies, and I know this is true bc, after my persistence and way too much of my very important time, they finally agreed I had a refill remaining. To which my reply was ‘I know’.I will never step foot into that location. The female pharmacist lacks any social skills and brings down all of the employees. The male is dry but kind and does not treat his customers as a burden, but enough is enough. All future pharmacy business and recommendations will be pointed elsewhere.Get rid of the female pharmacist or put her through some major customer service training. I have patience when they’re busy and have gladly accommodated their increased workload, but every pharmacy is experiencing the same strains and does not take it out on their customers. Nor do they decide on a whim to deny a refill because they feel like it. Unbelievable. Steer clear of CVS on Park Hill. There are some rotten attitudes there. Not all…I wish I knew the one consistent tech’s name because she deserves a medal (or raise) for keeping her cool in an environment like that.
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January 2023 by Sara Alyn Oakley
The Pharmacy staff and checkout folks today were the definition of grace and professionalism under fire. Thank you for our Covid and flu vaccines, and photo services.
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August 2022 by Teresa Davis
Love the Man Pharmacist and all the girls they are wonderful…Mary is Awesome!!!
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August 2022 by Edwin Perez
Terrible costumer service, if you need UPS or Amazon returns don’t come here.
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July 2022 by Savannah Smith
terrible service. The pharmacists have told me for the past three days they would order my sons prescription and that it would be ready the next afternoon and they never put in the order. They were very rude and now my son has to sit in pain. DO NOT RECOMMEND!
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June 2022 by Liz M.
Pharmacist is incredibly rude. Will never spend a dime here. Hope karma bites her a*** No stars.
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December 2021 by Gregory Eck
They have this screaming banchee automatic check out device up front that is set at high decibels and set overly sensitive. Thank goodness for the person that came and helped me both times. Twice I've had this issue, can not shop there because the check out is now a nightmare.
