April 2023 by Ashley Kitchel
Marlon was great! He answered all our questions and knew everything about each mattress. We were there over two hours and he helped us pick the best mattress for us.
April 2023 by Samantha Piovesan
Steven was soooo amazing. He was so thorough in explaining everything to me. I was going to go to Target but honestly he was so amazing that I couldn’t see myself going anywhere else. He is definitely a sleep expert. Thank you Steven for going above and beyond. Steven is the example for what the standard should be.
March 2023 by Sherrie Leman
I went to the store looking for a new bed pillow. Based on my answers to a few questions, I was able to try a number of pillows and pick the best one for me. It really helped me to be able to actually try them in the store, rather than get one home and find out it wasn’t as good as I thought it was going to be. They ship the pillow to you, so you will have to wait a few days. All in all, a good experience.
March 2023 by Robert Merrell
Marlon is a credit to Mattress Firm. He makes the entire experience amazing. If you're in Gainesville ask for Marlon. He's amazing. Made the entire purchase a breeze. Thank you from the bottom of our hearts. He's a bro for life now.
February 2023 by Dee Siphambili
Irvin is very knowledgeable. He answered all my questions and guided me to the right choice. He is professional and friendly. Thank you Irvin.... Will definitely be back for my future mattress needs.
January 2023 by Armand Randall
Alex and staff were very helpful and professional. So easy and delightful to deal with and no one rushed us or tried to up sell us. Amazing and will happily continue to use this store for future products and will happily recommend to anyone!!!! Thank you so very much.
January 2023 by Jen Berry
Eric and Renae were both very nice and professional. Went above and beyond to help us even though I had a lot of questions and very considerate to my husband who has is hearing impaired. I want to thank them for all the help and kindness received.
January 2023 by Tommy Miller
Renee is an excellent representative and salesperson for you. She helped us in because my wife uses a wheelchair and listened to our explanation of our needs and explained different mattresses to us. She is a very low pressure sales person. In fact she is a no pressure sales person to the point of we were walking back out to our car and turned around and came back in and bought a bed from her.
January 2023 by D E
Stephen was a great help to me going beyond the call at Christmas time. He’ll help my family enjoy a merrier Christmas. Thank you Stephen and thank you Mattress Form.
January 2023 by Linda Holbrooks
Very good experience! Alex treated us kindly and explained everything and we knew how much our purchase would be before we committed. Very pleased.
December 2022 by Junior Vargas
The sales guy Marlon was phenomenal. Guy is very knowledgeable, extremely respectful, patient and helpful. He sold me on a very good mattress. We need more people like Marlon! Excellent human being!
December 2022 by David Hayward
Salesman was very friendly and informative, but gave us wrong advice about the device that he sold us that makes the head of the bed go up. It didn’t work on our bed and was sent back. Then it took forever for them to refund the money with a lot of effort on our part. The mattress was great!
December 2022 by tneck111
Had a pleasant experience at mattress firm. The sales associates were very helpful. I feel like I received special attention from the associates. Got a great deal I think.
October 2022 by Gary Smith
The sales lady was real nice and thorough essential felt welcome there.Price for the mattress was good.Now I just gotta wait to see if if it gets delivered on time.Delivery good goes.I will be satisfied.
October 2022 by Summer Jackson
Very great experience. Renee was very helpful and thorough. She took her time and made sure we got the best deal possible.