PetSmart is the world's largest pet supply and services retailer, offering over 10,000 products in stores and online to meet all of your pet's needs. The company provides a varied selection to cover the needs of dogs, cats, birds, fish, amphibians, reptiles, and several breeds of small animals like guinea pigs, gerbils, hamsters, and mice. Customers can now shop online and pick up at their local PetSmart within two hours. Select store locations offer dog training, pet grooming, pet boarding, PetSmart Doggie Day Camp, and pet adoption services. The reviews of PetSmart's services are mixed. While some customers have had positive experiences, such as with the grooming services provided by Sammi, who is described as amazing, professional, and caring, others have had less satisfactory experiences. One customer was dissatisfied with the grooming services, as their dog's fur was left coarse and dry, and not all the requested services were provided. Another customer, however, had a simple and positive experience finding a product with the help of a friendly associate. Overall, PetSmart seems to offer a wide range of pet-related products and services, with varying degrees of customer satisfaction.
I would give more than 5 stars if it would let me because of Ashley who has helped us tremendously with getting dishes! She is so knowledgeable! Her customer service is way above 5 stars! I’ll follow her wherever she goes!
July 2024
Took real good care of my chewy with his bath and stuff
July 2024
I asked for help finding something. The associate walked me to where it was and told me where he would be if I needed more help. Simple. The opposite of Best Buy