PetSmart is the world's largest pet supply and services retailer, offering over 10,000 products in stores and online to meet all of your pet's needs. The company provides a varied selection to cover the needs of dogs, cats, birds, fish, amphibians, reptiles, and several breeds of small animals like guinea pigs, gerbils, hamsters, and mice. Customers can now shop online and pick up at their local PetSmart within two hours. Select store locations offer dog training, pet grooming, pet boarding, PetSmart Doggie Day Camp, and pet adoption services. The reviews of PetSmart's services are mixed. While some customers have had positive experiences, such as with the grooming services provided by Sammi, who is described as amazing, professional, and caring, others have had less satisfactory experiences. One customer was dissatisfied with the grooming services, as their dog's fur was left coarse and dry, and not all the requested services were provided. Another customer, however, had a simple and positive experience finding a product with the help of a friendly associate. Overall, PetSmart seems to offer a wide range of pet-related products and services, with varying degrees of customer satisfaction.
Store is clean, staff is friendly. Adaptable babies are well cared for and in good health. Only 4 star because there is a serious lack of products for cat health in the supplemental realm such as hairball remedy.
March 2026
She really did a good job on Skyes hair, I really like the grooming salon in Gainesville
January 2026
Pet-friendly. I take my dog in to walk the whole store before we make any purchases. She gets so excited when we get there
