Ross Dress for Less offers a variety of clothing, shoes, home decor, and accessories at budget-friendly prices. Many customers appreciate the good selection and enjoy finding nice bargains, though the store can sometimes feel a bit messy. The staff is bilingual and generally friendly, but some reviews mention that customer service could improve, as interactions may not always be positive. Additionally, while the store is clean, long checkout lines can be a common frustration due to staff not being fully engaged. Overall, Ross Dress for Less remains a popular shopping destination for those looking for affordable items, despite some areas needing improvement.