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“Alkesh and his employees so lovely to work with. I refuse to go anywhere else but his store. He helped me ship 80+ packages and was so kind & helpful. I've told all my family and friends to go there!”
“I had the best experience. A family member was having problems getting a U-Haul and the lady that helped us was very patient and very understanding with the situation. I will return to this location for further business matters”
“ALEJANDRA HAS A SERVANT'S SPIRIT AND HAS HELPED ME WITH PRINTING EMAILS SO THAT I CAN GIVE A PAPER COPY TO SOMEONE. HER FAX SRVICE ALLOWS ME TO SEND MESSAGES TO OTHERS. I THINK SHE HAS TOLD ME SOMEONE COULD SEND MESSAGES TO HER FAX. I , JIMMY HUDSON, PROMOTE HER SERVICES AND SWEET SPIRIT.”
“Waited about 10 minutes for anyone to acknowledge my presence. All I needed to do was drop off a FedEx package. Finally a young girl came from the back and was a real go getter, unlike the others, and she got them caught up fast. Hope they value the difference she makes”
“This location is staffed with one of the best FedEx crews—very friendly and always willing to provide excellent customer service. I had an issue with a package, and Jackie resolved it with great diligence and professionalism. Truly a 5-star experience.”
“This was, without a doubt, the best customer service I’ve ever received at any UPS Store! I ship packages frequently, and Donna at the Gainesville location consistently makes every visit a great experience.
While I was waiting, I watched her assist several customers ahead of me. She was the only employee working at the time, yet she handled everything with incredible efficiency, professionalism, and a genuinely friendly attitude. She never seemed flustered and made every customer feel like they had her full attention.
It’s rare to find someone who takes so much pride in providing outstanding customer service. Donna is a true asset to this UPS Store, and I sincerely wish more businesses had employees like her.
Thank you, Donna, for making what could have been an ordinary errand such a pleasant experience. I’ll definitely be back!”
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“I ship a LOT of packages for my small business, and I am very grateful for the people that serve at this location. They're always friendly and efficient, and they seem to somehow add a little extra value to the experience each visit. Thank you for helping me serve my valued customers better. Keep up the great work!”