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April 2024 by Donna Whitmire
Love this bank! The service is always great!
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March 2024 by Belinda Dickey
I am always pleased with the friendly helpful and professional services received EVERYTIME I VISIT THE Downtown branch.They take pride in knowing your name. I love the smiles and hugs.
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March 2024 by Jake Law
Fantastic customer service all the time by all of their employees! I highly recommend banking with United Community.
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March 2024 by Karen Franklin
I brought in financial documents for my retirement to be notarized. Shane was professional, friendly and fast.
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March 2024 by Tony Roberts
It was horrible. I was lied to before I opened an account. Alonso told me something completely different than what I was told after I opened the account. It's not easy for me to even get out because I have terminal stage 4 lung and brain cancer, and I even showed them a letter stating that I have 6 months or less to live. I even got the paperwork to have all my VA and social security sent directly to direct deposit but I will never do this now. The first guy who helped me open the account was great, but it went down hill from there. I also dealt with a lady to finish up what I needed and she was very rude as well. Most likely I will be closing this account. Never have had bad service from any bank ever
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February 2024 by Jeffrey Van-Alstine
Definitely the bank that service built.
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February 2024 by Rich Brown
Excellent service with a smile.
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February 2023 by Cody McQuillen
Adriana is super helpful and has been so responsive regarding our business banking needs! Her help has been very critical to our operations.
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September 2022 by Joseph C. Walker
Lovely staff, but terrible hours. I work 8-5, so I can't stop at the bank after work.
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June 2022 by a
I usually don’t write reviews but things that this staff does at this branch is amazing when it comes to customer service. Levi,Alonso,Tabetha and everyone else.. Thank you for great service!
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May 2022 by Whitney Nichols
Never had an issue until I went this morning. The date is 4/20/2022. The lady in the drive through, blonde heavy set lady was awful. I pulled up and she asked what I would like to do and I said withdraw money, she then proceeded with an attitude. Worst experience honestly. I was still tired and didn't appreciate the rudeness.
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November 2021 by Captain Marvel
Lovely staff, but terrible hours. I work 8-5, so I can't stop at the bank after work.
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January 2021 by John Hazelrig
I have been banking with United Community Bank for 30 years for personal and business. I have been very happy with the staff at this location.
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October 2020 by Cornel Potra
I recently switched from another bank of thirty years to United Community Bank. I was treated professionally and was given better banking terms than my previous bank. Tyler White of the Buford Branch helped a lot, however the Gainesville branch, where I bank as well, is great. Wonderful people, kind, courteous and very professional. Thank you Tyler for your help and for going the extra mile to help me and my business. I highly recommend the United Community Bank. You will receive better banking service, more personal and more detailed at a small community bank.
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March 2019 by Brittany Monstah
WOULD NOT RECOMMEND!!!
