United States Postal Services
Post OfficesHours:
2530 Pentee Dr, Gainesville GA 30507 Hours
About United States Postal Services
United States Postal Services offers a variety of experiences for its customers. Many appreciate the helpfulness and professionalism of the staff, particularly during phone calls. One customer highlighted a representative who took time to resolve an issue with a shipment, providing follow-up communication that was greatly appreciated. However, some customers have faced challenges, such as packages being left on the ground and missed delivery notices being placed in mailboxes without a proper attempt to deliver. The office functions as a carrier annex with limited customer hours, primarily assisting with held mail and postal problems rather than retail services like selling stamps. Some staff members, like Alexis and Richard, are noted for their efficiency and ability to navigate the postal system effectively. Overall, while there are some delivery issues, the positive interactions with the staff and the reliability of receiving mail have left many customers satisfied with their service.
Most Recent Reviews
April 2025
i would leave 0 stars if i could. i have had multiple packages be delivered to a po box, and i dont even have a po box. so there is multiple packages that i havent been able to get back. they will not answer their phone either so forget getting any help from them. no wonder they only have 1.5 stars.
March 2025
Doesn’t accept outgoing mail, and doesn’t state this on their website. Wasted time going there.
February 2025
!!ZERO STARS!!!
Always loose packages, Never pick up the phone, and have the Worse customer service you can EVER imagine :(
More Comments(66)
Nearest USPS Stores
- Gainesville, Georgia
