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December 2023 by benmoser11
DO NOT SHIP THROUGH USPS1 star is honestly too high of a rating. Something was delivered 2 days ago then returned immediately, not held for 10 days like theyre supposed to. I went to 4 locations to find it and then they would not even give me my own package when I did find it. Worst shipping, govt is absolutely useless
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October 2023 by L
No one will ever answer the phone. After calling over and over they might leave you a message giving you misinformation. I’m still missing my package two weeks after it was supposed to be delivered.Update!! Months and still missing a package, and yet another is now missing.
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October 2023 by Joseph Jimenez
Packages stolen cause driver doesn't care about his job and is most likely lazy with unstable work history. Post office refuses to acknowledge complaints.
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August 2023 by William Sutherland
My experience with this office was very pleasant. My phone call was answered swiftly (10:49am) and the USPS representative that answered "Bernie" could not have been nicer or more helpful. She took a lot of time out of her already busy day to help me resolve an issue with a shipment delivered to the wrong address. She also placed a follow up call to me regarding the shipment as more information about the tracking became available. Thank you Bernie, you were wonderful!
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August 2023 by Steven Satterfield
Shout out to the post office who keeps their employees out past 10. Average 8. Got to love that they support the American family.
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May 2023 by Olaf Gradin
Driver routinely leaves things on the ground, won't come to the door and leaves "we missed you" letters in the mailbox. However, a phone call to this location earned me a personalized courier to bring a missed package. Very thankful for that assistance!
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May 2023 by LADY BARBER
As with the other reviews. This location has a bunch of adult children that get their rocks off messing with people businesses & lives. They already won’t deliver important mail with things I need to run my business & pay the bills, it’s costed me hundreds of dollars, but atleast I don’t have a mailbox or yard Karen can destroy like she has done to others in the community knowing there won’t be any consequences & her job will never be in jeopardy. It’s a sad sad joke, I just have to remind myself life on earth means nothing, it’s unprofessional, inconsiderate & beyond inconvenient, but somebody needs to pray for these people …they clearly decided where they want to go after this ☺️
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April 2023 by Readontheroad
This is a carrier annex, not a normal retail post office ( no stamps or sending mail). They do have limited customer hours to give out mail being held and help with postal problems. Our priority mail made it from Florida to Atlanta in 6 hours then apparently got caught in an endless loop in Atlanta ( departed the Atlanta network distribution center 3 times in 48 hours) The general delivery post office we sent it to said the address was our Florida address, so threw up their hands, but did send us here for more help. Alexis and Richard both know the system and how to investigate, were able to confirm the correct address, and give us hope it will finally be delivered. They were both courteous and efficient, a credit to the Post office. I've had my issues with the post office, but these guys are good!
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February 2023 by Jasminejudah good
I have put in to have a person's mail to STOP delivering at my house yet they still putting this person's mail in my mailbox!!!! Not only that but any important mail im looking for never get!!!!! I'm telling you the most high will get whoever is tampering with my mail I pray the most high punish this place and the people who are stealing 10 fold!!! I put that prayer psalms 109, I'm going to leave it in Yahawah hands all praises to the most high.
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November 2022 by Zachary Sturgeon
I'll come back and eat my words if I need to, but so far I get all my mail, the woman who delivers it is nice enough, and on-location I appreciate the in-and-out nature of dropping packages off to be shipped.
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October 2022 by Shannon McQuaid
No one answers the phone which is completely unprofessional. I’d also like to add most of my letters that have my banks name on it have been half opened. Next time I’ll have to file a police report.
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October 2022 by Sarah Lapping
If I could give zero stars I would. I somehow get all of my junk mail/bill mail right now time with out any tampering. Our birthday/holiday mail is constantly stolen or not even delivered and they make up excuses why they can’t deliver it. Won’t even let me just pick the mail up. Maybe the employees and mail couriers need a reminder than tampering with and stealing mail is a FEDERAL OFFENSE. I have filed multiple police reports as well. When I was called by the manager of this place she told me that the courier would never do that, but then in the same breath told me about a friend of hers who works there was caught stealing mail. Absolutely ridiculous. Here I am waiting on my other child’s birthday gift from out of state family that still hasn’t been delivered saying we weren’t home. We were, nobody has even gotten out of their vehicle on our cameras or attempted to deliver. From now on I’ll be waiting outside for them to personally hand me my mail. We’re suppose to be able to trust the mail couriers and the post office but clearly can’t trust this location. So I will be filing ANOTHER police report. Stealing mail is against the law. Stealing a kids birthday gift is just pathetic. Karma is always watching. Get it together!!!!!
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July 2022 by Customer Service
If I could leave a negative review I would. This is probably one of the most worst companies to deal with. Our small business ships out thousands of orders a week and USPS loses them on a daily basis! They don't take accountability for anything, they wont answer their phone, and now they wont even do their daily pick ups!!We will be shipping through UPS for now on.
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May 2022 by Cassandra Lindman
I never get my mail I have bills coming in and they never give them to me I haven’t received any mail for a few days now because they are not careful with peoples mail so I’m sure the post office doesn’t know where it is my mail
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November 2021 by Valerie Jenks
CONSUMER BEWARE!! If I could leave negative stars, I would. A formal complaint and possible litigation to follow. This place doesn’t even deserve 1-star. By far THE WORST USPS location and service hands down including the route driver Karen and the counter help lady. We have been fighting this for 3 weeks. Karen determined our mailbox was too short to deliver our mail. No problem, we raised it the couple inches she requested so it was “legal” height. It did not stop there. Letters, personal texts, held mail, and even an in person visit from her!! At least a dozen visits to the location to complain, to fill out papers, change address, pick up “held-for-ransom mail, etc. Were told they would not “release” our mail until we complied. Which we did! Several times! Zero resolve. Zero help. Zero resolution. Forced to get a PO Box so we could actually get our mail. These ladies brag at 26-28 years working there. It’s time to end their reign of crazy. Too many complaints should prompt some changes to be made! FIRE THEM!!
