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February 2024 by Suzanne Knight
This location was great. I love being able to book an appointment online and there were many times to choose from. They have a very big selection of frames to choose from. I have very good vision benefits from my job and my girl that helped me used my benefits to work out best for me getting me the most approved add ons possible. Last but not least my Dr this year for my exam was awesome!! Last year the Dr was so soft spoken I couldn’t hear what he was saying and had to have him repeat alot. So much so that I wore hearing aids to my appointment in anticipation. This year my Dr had a very nice strong clear voice and I didn’t have the need to have him repeat anything. I didnt even need the hearing aids! I’ve used this location for the 3 years I’ve been in my area and they’ve a iwas been very nice and professional (except for the Dr last year). I definitely recommend them
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February 2024 by Julie Dillard
I walked in and immediately got an exam and to see the doctor. Everyone was so friendly and attentive to my needs. I would recommend them to anyone with or without insurance.
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January 2024 by Edward Bentley
Two days later I had pink eye. The manger said it wasn't possible I got it from there, but it seems more then a coincidence that after putting my face on thoses machines I get pink eye. Will not be back. There are better places to go that dosen't come with pink eye.
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January 2024 by Abyss Ayaka (The Cosmo Dragon)
Scheduling on the website was very easy, and the staff were very nice. When I didn't understand some of the things they told me, they were more than happy to elaborate.
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January 2024 by LeshaLove Jk
Great customer service. Brain, Kimberly, and Dr. Park were so welcoming. They explained everything, and answered all my questions. I definitely see a major improvement from last year. Thank you guys at Gainesville's Vision Works!
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December 2023 by Linda Nelson
I went to fill my prescription for glasses.i was very pleased with frame choices. Prices were clearly marked. The associate was knowledgeable and very helpful.
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December 2023 by Jerry Hansen
The staff was very useful and eager to show different frames. Brian was especially helpful as he helped perfectly adjust one of my current frames.
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November 2023 by LETICIA ZAIZAN
Excellent attention, professional staff, and so kind all the time.
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October 2023 by Jeff Bentley
The person that helped me had an extensive knowledge of their process and was able to run all the numbers to get me the better deal between using my vision insurance or using their current promotions. Glasses arrived right when they said they would and fit perfectly.
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October 2023 by Kristine Wall
Took good care of my problem with my eyeglass. Highly recommended, friendly and accomodating workers and the doctor there is the best!❤️❤️❤️
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September 2023 by cornelia Martin
My mother -in-law gave me glasses that were her mom, which the glasses had to be at least 50 years old. I treasured them and I decided to wear them but with my prescription. I took them to Visionworks and they accepted them. Glasses were to be back in about 2 weeks. 2 weeks went by, no phone call. after 5 weeks of them having my glasses, I called, and they said that they have been trying to reach me to let me know that my glasses did not pass inspection. "Ok, give them back to me". Well now they say they are lost. I responded by saying how do you lose a pair of glasses that first did not pass inspection to being lost. They could not tell me why the glasses did not pass inspection. What was the problem. I asked, what were their procedures in tracking glasses when they come in. They could not tell me. I can only come up with the conclusion that my glasses are in someone's personal possession. These glasses were unique and an heirloom to me. I am hurt and still upset about this. They were slow in getting back to me on what happened. Then, they called wanted to give me free glasses and prescription sunglasses to kind to sweep this under the rug. I responded no thanks, but I do want my money back and compensation. I went to see a lawyer and they are sending them the paperwork for some type of settlement. I was not impressed with the management in their researching what happened to my glasses. From what I get from them, they have no procedures in place as to tracking your glasses when they come into their office. Soooo disappointed in them.
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September 2023 by Carolyn Rogers
I highly recommend the Gainesville Visionworks. I recently had a very positive experience with getting the exact appointment I needed, very thorough exam explained from beginning to end and finding the exact pair of frames I was looking for. Excellent in every way!
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September 2023 by Jervis Martin
This is my first time being to an eye doctor and trust me they treat me so well, and they are so friendly, I’d definitely recommend anyone to go there. I feel like I’ve already gotten my glasses ? BEST PLACE!
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September 2023 by Rehan Shaik
I had my glasses and the doctor gave me the wrong lens and the very next week I visited my home country and had a eye check and the eye site and the glasses provided had a huge difference.When I came back and gave them a call and was seeking for help and they said it’s more than 100 days we can’t help.They had the numbers of my previous lens and it was the same. It was the doctor who did not check it right.
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July 2023 by Anthony Burns
The staff was great and I loved the doctor.
