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February 2024 by Mercedes Terry
Big al pampers his customers had to get 6 things of def fluid and he put them on a cart and put them in the truck AMAZING CUSTOMER SERVICE
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February 2024 by anadet giles
Chris the general manager was extremely helpful and provided great service I came back again to buy a part and Christine the other manager over parts was extremely knowledgeable , considerate and friendly. Even though garden city is out of my way I’ll definitely come here anytime I need car parts because they provide the best prices and service. Thank you guys for making my scary problematic day worth it ?
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January 2024 by Colleen Doherty
TJ and Shannon will make sure you get taken care of! I needed a new battery and ended up coming on a busy evening. I was able to buy the new battery and when it came to installing it, my terminals were EXTREMELY corroded. It took both of them (while taking care of other people) over an hour and a half and it was chilly too, so I can only imagine how their fingers felt. It even got to the point where should they not be able to replace it, they were making sure that I was going to be able to get home safely. It didn’t need to get to that point, but that alone is above and beyond.
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January 2024 by SADIG MAMMADLI
come at 20:45 with mobile order . staff told that store closed !
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September 2023 by Noles4lyfe
I just wanted to give a huge shout out, and a big thanks to TJ @ the Garden City store. I didn't think customer care and service was still available in this day and time. TJ was very informative/informational. TJ helped me with the correct parts that were needed to repair my 1999 Jeep WranglerTJ(just a coincidence) if each and every one of Advance would have atleast one TJ in it. Yall would be absolutely the best parts store in the world. It only takes one person to make or break a business. TJ is Advance Auto's ultimate weapon. Keep up your hard work and dedication to customer satisfaction sir.
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July 2023 by tony gayle
This technician was so knowledgeable and helpful. Parts that were not in stock, he was able to get them in from another store in less than two hours.
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June 2023 by David Osborn
I like the fact that they do rental tools. I needed a special tool for my car and they had it in stock.
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April 2023 by Demetrous McGee
Tj was very helpful with finding my brake pads! He took the time out to go through every part and year possible until he found the correct one! Thanks TJ !!!
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March 2023 by Tyrell I.
Zero stars. Everyone there was incredibly rude like I was wasting there time. They would not stop giving attitude when I simply just wanted to replace the battery of my car.
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February 2023 by Joseph Williams
Great for parts but workers overwhelmed due to like of workers
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November 2022 by Jason
Such a great staff, they definitely helped me out of a pickle I found myself in.They went above and beyond for me and I’ll never forget their kindness and the assistance they provided me.
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October 2022 by Aron Steelie
tj was very kind and helped me to install my new temporary liscence. great and quick and friendly service!
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October 2022 by Logan Eugenes
A1 service, a bit crowded at the time. Had the part i needed, paid for it and out the door i went! Experienced no problems.
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July 2022 by Gabriella Grezzi
We went here after my check engine light came on at the end of the day during a road trip in hopes that they could assist with mechanic recommendations/general auto knowledge. We werent disappointed. The employee present, whose name I regrettably forget, scanned my car for a diagnosis and called a nearby mechanic and gave us his number for us despite it being nearly 8:30pm. She additionally offered to stay slightly past closing time in the event the mechanic told us we needed any parts for the car that the store might have. Her kindness and helpfulness have not gone forgotten and we are very grateful that we stopped at this specific Advance Auto Parts!!
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June 2022 by patrick saverance
Jihada is outstanding! While out of town, my check engine light came on so I stopped in and had J pull the codes. It turned out to be a sensor and she helped me find and choose the right part. She then pulled up some DIY videos which we watched together and then went and pointed things out on my truck. I needed some additional tools and she helped me choose the right ones and we even watched another video on how to change the sensor. She went way beyond just selling me a part and I truly felt like she was engaged in fixing my truck as much as I was. J demonstrated excellent customer service and was a pleasure to talk with. The gentleman( I didn't catch his name) working with her that day was also extremely nice and a joy to talk with. Normally out of town car troubles would ruin the day but these 2 made it so much easier and I'm glad I chose their store. Thank you both from your friend in Columbia, SC.
