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December 2023 by Briana Walls
This Store Isn’t Ran Properly, It’s Always Something Going On At This Location! The Store Manager Do What He Want To Do! &The Store Is Never Organized!
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October 2023 by H E A T H E R
Be careful with buying human food or dog food from this location. You will get home to find MAGGOTS INSIDE UNOPENED PACKAGING!!!!!
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May 2023 by Masked Xilly
Got a shirt was to short for me had the receipt and a tag she ripped off the tagged and said it needed a tag whichever she ripped off saying I couldn't get money and said I was stealing who he's ain't true you guys need to step up the woman was rude also.
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May 2023 by Chelsea McCaleb
Your policy states refunds are granted with or without a receipt. I trashed my receipt upon arrival at home. As a manager myself at a retail store, I understand your right to decline a refund. I spent $100.00 in your establishment and was unhappy with the product I bought. The employee at this location on 4/23/2023 didn't even give me the space to show a bank statement or anything and stated, "You know we don't do no refunds at family dollar." Very unprofessional. The store is a mess and a fall hazard! My return items were only valued at $12.00. I would've appreciated some type of accommodation. Your paying customers are the ones who are putting food on the table and paying the bills. It seems as if employees have forgotten that. Retrain these employees and clean up the mess!
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December 2022 by Connie Smith
The shelves were wiped out and it looked like the store is short staffed like many others
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November 2022 by Ebbie
Me and a friend went to Family Dollar. He had just moved and was looking for plastic hooks to hang towels on. I was looking for red and/or green peppermint for the mints jar at church. My friend could only find metal hooks (which he didn't want) and although I found both red and green mints, they were sugar free. Both of us left Family Dollar disappointed. ☹
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November 2022 by Tanya Overton
This store must be short staffed or behind in their stocking products. Almost every isle of this store had a dollie full of boxes filled of items that needed to be stocked on shelves! I had to squeeze thru one section of boxes to get a bottle of Clorox; which was hidden by boxes!
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October 2022 by Brhhan
Went to the counter and was ignored by the two ladies that were standing there looking at me. If I hadn't needed the stuff that I got I would have walked out. Another place in Georgia that needs diversity in thier employees. Lazy people that don't want to work. If I had done that on my job I would have been fired
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September 2022 by T.L Jones
I visited this establishment and did NOT have a pleasant experience. While waiting on line I was asked by another patron if they could put their stuff down since they were holding it in their hands... No problem. Right? Wrong. So the cashier started scanning this lady's items. So I said in a nice, respectful manner to the cashier that I was next, not her. Well I was ignored as if I was a ghost standing there. I finally put my item down & walked out! Hopefully, this could be a customer service training opportunity for the cashiers there.
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June 2022 by Mauqaela Albany
Great walking distance from where I live... But this morning it wasn't open I don't understand why it be closed so often, the young ladies that work there is so sweet when it is open
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March 2022 by Marcus Givens
Always a great family dollar to go to never had a bad experience here. Employees are always dedicated and willing to help. They always say welcome and if I have trouble they will give you an honest answer. All you can ask for. Keep it up.
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March 2022 by Elev8
Once again freight all over the floor. I guess the big wigs don't care about these stores down sout
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February 2022 by Jana Higginbotham
The people were somewhat nice but the cashier wasn't very experienced to adjust price on something ringing up wrong. If she doesn't have the enough experience to be left by herself then she shouldn't be....I was only the second person in line and stood in line for 20 mins. because she couldn't figure it out. That's ridiculous!
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January 2022 by nickyannajones 70
Poor customer service. I called to inquire about returning something and they said I could not but the policy I read online said I could. I called back to confirm and told the young lady what I read. She said her manager said no. I was polite but she was rude. I said "ok. Ty for your help." She just hung up. Very rude. Whoever she was needs to learn basic customer service. Especially when someone is being nice to you.I called the store down the road and he said that what she said was not the case and that I could come there and do my return. Smh.
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December 2021 by Hazel Golding
No help trying to find oil. When I got to the register and after waiting for a minute or two I called out need a cashier up front; the manager saw me said nothing walked away. Three minutes later a young man came up started stocking shelves I had to ask him to ring me up. Another customer came and put stuff on counter he started adding theirs to mine. I wasn't mad just disappointed ☹️
