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August 2023 by Brian Stillings
Sleeper cab blew a AC compressor. Thank God we have the fix or replace option on our lease. I was given a loaner and was rolling and under 4 hours. Thank you
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June 2023 by K B
The experience here at this location Garden City, GA was the best. Dana was a phenomenal servicer and helped through some emergent difficulties. My loyalty to Penske remains strong thanks to the service experience here.
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June 2023 by I. Nienaltow
Nyshell some people has been wonderful during the swap of my van and you should try and get to her so that you have an excellent experience.
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June 2023 by NekaRobbie
The location I picked up from in Garden City was amazing!
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May 2023 by Marcus Givens
Staff is great!! Funny fast and got me a switch out quickly always let you know when you need a PM and has a swap waiting most of the time.
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November 2022 by Dave Russell
Went for a pm service,they couldn’t get me in the first day,told me to come back next day a 6am.they got me in at 6 am and was out by 915.nice folks.gate to Penske is open all night.crowded place but you probably can find a spot for truck and trlr there is a truck stop less than 1.5 miles from there but it is a cluster with container drivers
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October 2022 by Eddie Boger
I cant tell you how many time the truck has been back for the same problem seem to be a reoccurring problem for Penske from Conyers, Forrest park, to Savannah but I can say this Savannah seem to be the only one intrested in fixing the problem and not just clearing something out and sendind you on your way, just maybe we can get a whole weeks work in without a break down because of a onboard computer malfunction besides the other issues with the truck that bring it to the shop for repairs.
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October 2022 by Adam Fazio
I have owned mattress stores in the Low Country since 2007. I lease trucks from Penske. Last month one of our trucks got stuck in a muddy hole headed to Ft. Stewart on a country road. Penske called Doberman Towing and coordinated a winch out. NO TOW just winch. Penske permitted Doberman Towing to charge us $5,123. That's right - PUBLIC BEWARE - Penske's response was that they could not help (Spencer Waters) and Doberman won't answer the phone. We plan to sue Doberman and Penske if needed - do not use these companies without doing your homework. Adam at Bed World (Pooler & Bluffton).
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October 2022 by Gregory Wallace
Dealing with Frank inside truck shop area is always a pleasure. Professional, knowledgeable and always willing to go the extra mile.
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June 2022 by Don Richie
There was one guy at corporate I spoke with that handled a refund for me after the stores were closed. I wish I wrote his name down, he understands CUSTOMER SERVICE. As for the rest of these folks and the way that nothing is fluid with their company, it can become a real hassle. I don’t even have enough space to write the review fitting for these folks.. Home Depot gotta talk with local, local gotta talk corporate and no one leaves notes on an account for anyone. Let’s do better Penske. Transactions and refunds don’t have to be so dam difficult.
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June 2022 by Jeff Zabawa
Great group of guys wiling to do what's best for the customer
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April 2022 by Mark Godfrey
Picked up a lease truck. Reasonably quick. No problems or delays.
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February 2022 by Danny Larsen
Ac went out went to pesake truck rental and fix problems that I had good mechanics and break down dispatch helpful
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January 2022 by Jerry Coker
Picked a truck up from service with warning lights still on on the dash smh
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December 2021 by Roy Tolbert
Quick and fast In and Out even after Shift Change, EVERY1 was COURTEOUS!!!
