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July 2025 by M
Initially refused today to let me pick up a package that had arrived at the post office simply because they didn't want to go to the back to do their job. Said i could wait for the next day. Consistently delivers the wrong mail to me and a few houses down. Addresses are close in number (122 and 112 is a similar example) I understand once in a while but this is a several times a week occurrence for 20 years now.
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July 2025 by Tiffany Creamer
I have a residental address and my most recent package delivery was delivered to a PARCEL LOCKER and of course no key delivered to me be those are only for people who have PO boxes, this is AFTER the same package made it to Gray and was rerouted to Chattanooga TN for no reason.I'm sick of the delivery drivers lying about deliveries instead of being honest that they didn't deliver it properly because they don't want to admit they didn't do their job this is by far the worst post office in GA
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January 2025 by Barry Reese
This facility is closed more than any post office I have ever seen. Don’t believe their posted hours. It seems completely random when they actually have the retail section open. Why is it closed at 10 am on a Thursday? Who knows! They don’t even put up a handwritten sign explaining why.
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June 2024 by Steph
Not only do they not deliver my package but no one even answers the phone to find out if I need to do their job and go get it myself.
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May 2024 by Crystal Schoepf
If I could give zero stars, I would.
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January 2024 by Otis Simmons
Couldn’t ask for better customer service from Erica at the haddock post office she went above and beyond to find my package..thank you so much
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January 2024 by Trevor Williams
They said I “Requested” for them to hold my package. I needed this package as a Christmas gift for family coming out of town. It was supposed to be delivered on a Thursday, I called and they reassured me it would be delivered Friday. Friday I get the notification I requested for them to hold it after they closed. I called Saturday and they said I had to come pick it up. I explained I was at work and wouldn’t be able to come by but I needed that package for that night. The lady on the phone said she would have her manager “Pablo” call me back. After 30 min I never received a call and called back, the same lady answered and said he would call back before they closed at 11:00am. I never heard anything back and it’s a Holiday weekend. I believe the driver changed my status because he was in a hurry or did not want to stop on a major highway.
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October 2023 by John Sheeley
Yet again a slip saying they couldn’t deliver because nobody was home when I have them on video just driving up to the box and leaving the slip. Nobody ever came to the door. This happens far too often.
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October 2023 by Jessie Hussey
Repeatedly having issues with delivery of packages. Sometimes it just has an error. Many many delays. Multiple cases of "Attempted delivery" but my dogs bark from me dropping a quarter in another room do you really expect me to believe you knocked, while i have curtains open to make sure I don't miss it? Because that notice was certainly stuck to a piece of mail and no tire treads in the dirt part of our driveway. Attempted to call their phone for an hour and a half straight to zero avail.
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July 2023 by Tony Arnold
"Customer has requested package be held for pick up" No, no I didn't, I've been at home all day waiting, you just don't want to deliver it. Lazy, wish I could give zero.
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June 2023 by Olin Kemp
Great post office they tried there hardest
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January 2023 by Michele Dianne
Gray, GA post office is the WORST in the state of GA! Post Master Sandee Whitaker needs to be fired ASAP! With 40 employees not even ONE of them can answer the phone! 1 star is being generous!To lose a package (really?) seems to be common at THIS post office! More like thievery!
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September 2022 by erin r
If there is even a slight drizzle, dont expect to get a package. My family has gotten the 'sorry we missed you' so many times and the lady never has tried to even deliver. We have someone Home all times, so there is no excuse as to why we can't get our mail.
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March 2022 by Ashley Kirkland
They need to do better about not losing packages. One of my daughter’s presents was out for delivery on Monday and then it all of a sudden said waiting for delivery scan and my husband called them today and they said it’s lost
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September 2021 by Chris Williams
We have recently moved to Gray from Henry County. USPS has always had a less than stellar reputation (it is Govt after all), but WOW! The level of laziness I have experienced since moving here astounds me. I am a stay at home dad so I'm home 24/7. On numerous occasions I have gotten the dreaded form saying "sorry we missed you" as if she attempted to deliver. NEVER has a post office employee rang my doorbell or knocked when a package requires signature. This last time, she left the form in my mailbox. This means she didn't even come up my driveway or get out of her car. It's MEDICINE lady and I have to have it. If you can't be bothered to get out of your car to do your job, Biden will give you a check to stay home, that's more your speed. USPS YOU ARE TERRIBLE.
