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April 2025 by Connie Pilcher
10!!!!!!!
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March 2025 by Raymond Foster
Absolutely horrible customer service. No desire to actually help customers, especially in the pharmacy....which is supposed to be the main department for a drugstore. Ridiculous
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March 2025 by Dari Roberson
I don't know if they're not hiring enough people in the pharmacy and they are definitely not training the people that they do hire. Do not bother calling the pharmacy to talk to an actual person.
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March 2025 by Robert Thomas
Pharmacy staff have no idea what they're doing. Told me my insurance isn't active so I had to come inside. Got someone different to put in my info and low and behold it works. If she could get off her phone while helping me she may have been able to do it the first time. I'll never have my prescriptions sent here again.
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March 2025 by Benjamin Hitchcock
Incompetent pharmacy staff.
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February 2025 by Tony Collins
Staff has always recognized me, and aware of what I needed refilling, or what was ready to be picked up.
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October 2024 by Jets1230
You get better service at the McDonald’s in Gray and that’s not saying much. Need to fire them all and start back over.
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June 2024 by Chris Williams
April at the pharmacy was a sweetheart and She was quick at her job. Nice work Mrs. April
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April 2024 by Heather Busby
Extremely disappointed in custom birthday card I purchased for my child from the photo department. It is unusable. If added text is offered, maybe it should not be cut off in the middle when printed at an odd angle? Just a simple suggestion. The whole right edge of the card looks as if it the printing was off and the images were cut off. I'm only giving 1 star because the photo quality itself was decent (the garbage can will appreciate it at least.)
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February 2024 by Caitlyn Fontenot
The customer service here is just sad. I asked her where a certain item was, and she responded with “on isle 3 or 4” like really??? I left and I’ll drive to Macon for now on, very disappointed and aggravated
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January 2024 by Clark Bush
Everything is overpriced
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November 2023 by Sheila Dudley
So disappointed with the customer service in the pharmacy department. I’m a resident of Gray but worked in Macon. The Kroger pharmacy has always been convenient due to the proximity to my job. Recently retired I decided to try my local pharmacy… what a mistake !!!So I bring a prescription to be filled give the technician my prescription and coverage information.Come back the next day to get the medication- ( normally is 10.00 dollars or so with Kroger). The technician said that will be 39.00 dollars … I immediately ask if any discounts can be applied… she rudely said … NO, YOU DO THAT YOURSELF IF YOU WANT SOME DISCOUNT. I said Kroger would at least try to help with the prices… she replied this is not Kroger’s … with a nasty attitude. I asked for my prescription back …she said we don’t return them or transfer them…!!! The blatant rudeness and lack of communication left me completely confused. So, i walked away then immediately returned to the window where the pharmacist assisted me and gave me back my prescription. WALGREENS… this loyal customer will not grace your door steps again.Sincerely,Jones county resident for over a decade.!!
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September 2023 by Marsha Joiner
I would not have given a good review up until the new pharmacist Antonio came on staff. Very caring and thorough. It runs so much better now. Reminds me more of the hometown pharmacy that it should be. Thank you for caring.
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March 2023 by No Name
I've held off doing this. This specific pharmacy, staff is rude including pharmacist. When they show up for work or refusing to answer phone calls. Running prescriptions as paid through insurance before prescriptions are ready. When they decide not to show up . You can't even have medication transferred to another walgreens because they already charged and insurance refused because it shows already got . I've went inside and seen they were empty no customers back there. I called to see if either of the 3 working would answer. They totally ignored the phone. No other pharmacy can reach them to get prescriptions transferred out of there . This store in Gray is by far the worst .
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February 2023 by Marlene
I've held off doing this. This specific pharmacy, staff is rude including pharmacist. When they show up for work or refusing to answer phone calls. Running prescriptions as paid through insurance before prescriptions are ready. When they decide not to show up . You can't even have medication transferred to another walgreens because they already charged and insurance refused because it shows already got . I've went inside and seen they were empty no customers back there. I called to see if either of the 3 working would answer. They totally ignored the phone. No other pharmacy can reach them to get prescriptions transferred out of there . This store in Gray is by far the worst .
